Wallace True Value Hardware

Great customer service! I went to replace screws for my bike hitch. They immediately asked if I needed any help and helped me find the replacement screws I needed. The woman working even came outside to try the screws in my bike before I purchased them. She also gave me helpful tips to make it more stable. I replaced the screws and tried her tips and everything is now working perfectly! Thanks for your help!

They generally have what you need without a lot of options. Prices are high but you would expect that for a island town hardware store. They absolutely need to work on their customer service. No smiles. No welcomes. No thank you. Asking for help is often like you are inconveniencing the staff. The sign at the front door right now says it all. Get in, Get out! I get that it’s a pandemic world that we live in but there are nicer ways of saying that.

Always the best. Walk in, ask Mike or Dawn where somethimg is, they tell me, I get it, pay and leave. Always nice any easy. Knowledgable owners. And if they don't have it, they will tell you where to get it. Simple.

They always have what I need. Very friendly and knowledgeable. A pillar in the Ocean City community.

Great family owned hardware store great employees. Love Jill at the counter what a sweetheart everyone is always happy and helpful