Map
Detailed Information
- Place Types Hardware store
- Address 1173 3rd Ave W, Dickinson, ND 58601, USA
- Coordinate 46.8936524,-102.7915726
- Website http://www.newbysacehardware.com/
- Rating 4.4
- Compound Code V6V5+F9 Dickinson, ND, USA
Photos
Reviews
Ace is always a neat store, good variety. Paint i got better than Sherwin Williams. Helpful employees, lots to c, !
Super helpful staff, very professional, and most importantly you can hear the smile in their voice, excellent customer service! Definitely a place I would recommend to family and friends!
Alot of variety in this store. Just about anything you could want or need. Great customer service too.
Very freindly staff, some of the best I've personally seen in my opinion
We recently purchased a lawn mower. I want to preface that I have been a loyal customer for over 40 years. When I brought the lawn mower home, the grass clippings were all over the place, like the bag was not secured tightly enough. I worked on it a bit the next day, with the same results. So I decided to go back to the store and ask for an exchange. Here is where it got bad. The manager instantly got irate and started to shame me. He then proceeded to take the lawn mower to the small grass patch in front of the mall and showed me that there is nothing wrong with the lawn mower. I was so embarrassed and appalled at his behavior. When we got back into the store, I simply asked for a different lawn mower. The manager refused and gave me my money back and said I am no longer welcome in the store. The entire time, the manager was extremely rude and condescending Seriously, because I had an issue with an item I purchased from his store. I couldn't believe this happened to me. I took my money and went to Runnings. We are constantly told to support local businesses, but this is the kind of customer service this guy is going to offer. Very sad, I don't he will be in business in a year with this attitude. I am planning on reaching out to Ace Hardware corporate, so they know who is representing their company.
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