Map
Detailed Information
- Place Types Laundry
- Address 1410 S Kansas Ave, Topeka, KS 66612, USA
- Coordinate 39.0399321,-95.6779199
- Website http://www.jenshousecleaning.com/
- Rating 3.7
- Compound Code 28QC+XR Topeka, KS, USA
Photos
Reviews
Had to slam on my brakes to avoid getting hit by vehicle #9 of your fleet. We where in a parking lot. there is no need for speeding threw the parking lot. They did not even stop the swerved around around me. My vehicle was completely out of the parking spot. completely UN professional.
I scheduled to have my carpets cleaned in my apartment before the final move out. Scheduling the appointment went well. They were 30 minutes late showing up to clean. The cleaners were very nice and did a great job. I was told on the phone that day that an email would be sent to me with the receipt. That was 4 days ago and I still have yet to receive a receipt for the cleaning, even after texting the number that had been communicating with me.
The cleaning Manager personally assured me our new apartment was cleaned and ready to go. Unfortunately this was false. Soon entering the apartment it smelled horrible. There was food in the cabinets and they were all dirty as if they had not been cleaned at all. Secondly I noticed the kitchen floor laminate was sticky when I walked on it. Sure enough I took my cleaner wipes to the floor all 10 of them returned with caked dirt and grime on them. There was cobwebs on the ceiling with bugs and food too. After notifying the Apartment Mgr immediately, was assured the cleaning crew would be back 8am the next day. This cleaning company did not show back until 8:30am.The only reason this company deserves a 1 star rating is because I was present and watched them do the job correctly in person. Oh and let me not forget the two tubes of icing I found in the cabinets I handed to them as they left our apartment.
They are very helpful and responsive! They are a great price and work really hard and do a great job!
I use to have repeat cleaning services from Jens. I feel they did a good job, worked efficiently, etc. In fairness I mainly quit using this company because the cost adds up so fast. The only other issue was the chemicals used in my microwave ate off the interior lining of the microwave and comet was used in my tub after I had asked for it not to be. I called about that issue and was told it was on the cleaning order, their girl had just not seen it. I feel like the cleaning agents they use are abrasive.
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