Arby's

I went to Arby's for the first time in years because a roast beef sandwich sounded really good today. I haven't been to one as a local chain in years because my experiences have been so lousy - and Arby's is too expensive to have a lousy experience. But I thought today, I would give it a chance. I ordered a Double Roast Beef meal with an iced tea. The girl at the register and the window was very nice, but my meal was disgusting. I ended up just parking in the parking lot to eat it because I wanted it to be fresh, but the sandwich was already cold. I mean, cold. I pulled it out of the bag and the foil was cool to the touch. And it is 95° outside. For it to be cold, it would have had to have been sitting out for a long time. The meat was thickly cut (and jagged) and sloppily placed on the bun. I decided to bite into it, and it was hard/dry. The fries were mostly crumbs - not a true curly cue fry in the box. And my iced tea tasted weeks old. I opened the cup to find what looked like river water in my cup. And really, it was just too hot today to deal with going back in line or into the store to complain. I knew I wouldn't get a better replacement. I threw it all back in the bag and tossed it when I got home — $9.37 down the drain. I won't go back to an Arby's again.

The employee was friendly and even carried my tray to my table for me and my special sandwich was correct. Better yet the dining room is finally open.

Great clean Place always good food and where else can you go and get the beef!!!

Food was great. Drive thru was fast.Service was very good.

Missing items, incorrect food, and long waits every time we have visited. Will find another location or just not eat there