Map
Detailed Information
- Place Types Hardware store
- Address 2006 4th St SW, Mason City, IA 50401, USA
- Coordinate 43.1496434,-93.2321133
- Website https://go.harborfreight.com/store/harbor-freight-tools-in-maso
- Rating 4.4
- Compound Code 4QX9+V5 Mason City, IA, USA
Photos
Reviews
This store is usually great and has whatever you need. I’m trying to buy an air compressor and they didn’t have one in stock. Their only shipping option is to pay 100$ and get it a week and a half at the earliest. They can’t tell me when they’ll get more in stock and they won’t even put my name on a list. I have to just keep calling every time the get a truck to they can hold one for me. I’m fine to wait but I’m dissatisfied with this procedure. Very inconvenient.nnEdit: they literally won’t answer the phone. I’m about done with this place. It’s literally be 25 min. I called customer service and they can’t even get them to answer the phone. This is either horrible service or something major is going happening that way more important.
Made a short list of things and coupon items I wanted to pickup from our local Harbor Freight. Stopped in today during a slower time. I had 3 different staff members offer to help or answer questions. With there help I got everything I came in for plus more. Great experience.
Ok tools at a good value. You probably wouldn't use these if you wrenched for a living, but for the average guy working on his own stuff there a decent.
I find that some of the employees working on the sales floor have no idea 521 about the location and selection of the items sold there. I asked an employee about stair gauges, and if they had any, and the employee had no idea what I was talking about.nI'll return because the prices for cheaper tools are good, but it won't be for the customer service, because there virtually is none. Harbor Freight and Dollar Tree are very similar: long lines, one worker doing the registers, four other workers scattered about stocking the shelves and other random tasks, and a manager chilling in the office.
Decent tools. Some are definitely better than others. Great staff and know their products well.
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