Fluff-N-Fold Laundromat

Very friendly staff, washers worked great, not much more you can ask for.

So sad that I have to write this review as I have been a very satisfied customer for the last few months. They did the best job and we have been using the wash, dry, fold service weekly for about 5 months. To make a long story short, last night I dropped off a large amount of clothing to be taken care of and the attendant behind the desk was brand new, never seen her before. I didn’t realize I mistakenly left my boyfriend’s wallet in his pants pocket when I dropped off the clothes. The wallet had $195 in cash plus his IDs and credit cards. The next day he went to get the laundry and retrieve the wallet and they denied ever seeing a wallet. Right then and there, went through the pocket he left the wallet in plus every other pocket in every pair of pants. Indeed no wallet. He left the clothes for me to pick up after work since he was going to use the cash from his wallet to pay for them.nOkay, the on-duty attendant today said the 2nd shift person from last night (who was brand new) would be there at 2 pm. She called her to ask if she had seen a wallet and where she had put it- girl on the phone denies ever seeing such wallet.nI called the police to assess the situation since somebody was clearly lying. The police go there and they hear the same story, no wallet.n2:10 pm rolls around and magically the wallet has appeared, according to the owner it was apparently in the front pocket of his shorts the whole time. His shorts were washed, dried and folded with a wallet in there and nobody noticed? Weird. 1. He is a man and he puts his wallet in his back pocket, not his front pocket. 2. He had gone there earlier in the day to look through the pockets and nothing was there.nI go there to retrieve the clothes and the wallet and the girl from last night is not there, instead the daytime attendant and the owner. They hand me the wallet and right in front of them I look inside and there are 0 dollars in the wallet.nWhat obviously happened is the new attendant saw the wallet in his back pocket, took all the money out and put the wallet back in his front pocket to be washed dried and folded as though she never saw a wallet.nI have filed another police report and filed a report with BBB since.nA real shame because these people have always been friendly and have actually given us money back that they have found in pockets before.

Ive been coming here for years. The staff are so great. You can drop your clothes out here to get washed. The prices for drop offs are not that expensive. They it it done in a timely fashion. If you are doing your own laundry you can watch tv have some snacks read magazines while you way. Thank you fluff n fold staff for being apart of Willimantic so long.

Clean environment overall, including the machines. Plenty of carts for laundry and friendly staff available to help.

Decent rates, shady employees and management