Skaff Apartments - Fargo Office

I love Skaff apts. Me and my husband lived here for 3 years and only moved because we moving down south. The staff was wonderful and got to know Katie which she is a very nice person. If we ever move back to Fargo it will only be at Skaff apts we would live at.

I’ve rented with Skaff Apartments for over a year and my sister in law for almost 3 years. We’ve lived in their apartments, twin homes and now a single family home. Ever since we have moved into our single family home we’ve had nothing but problems. First it was the deck was absolutely and completely unsafe, I run an in home daycare and I did not pass the inspection to open because the deck was deemed unsafe, it took 2 weeks of calling to finally get the deck fixed and for it to be safe. We also had every outlet on our countertop not work for about a week, the GFI kept blowing, another inconvenience with running a daycare this took calling and complaining for the maintenance man to spend 5 minutes replacing it. NOW we have discovered black mold in our rental home, our whole laundry room is full of mold along with the Linoleum being soaking wet (more then likely the source of the mold), leading out into the hallway, my daycare space is downstairs, my daycare children sleep downstairs. When I had asked maintenance to not touch or spray the mold until we pay out of our OWN pocket to have a professional come and test the mold and the air, maintenance proceeded to tell me that “he was going to do his job”, then I had said “well I would hate to have my business go under because of the mold not being handled correctly” he proceeded to tell me “he runs a much bigger business then me”, all of the things that maintenance was telling us was the EXACT opposite of what the professionals were telling us (mold doesn’t grow on wood; mold doesn’t come from moisture, mildew does; if it’s wet it’s mildew; spraying the mold will kill it *with a $4.57 bottle of cleaner*). I told maintenance that I was going to get ahold of the owner of the company Sam Skaff, I walked away from the conversation and the exact words that fell out of the maintenance supervisors mouth were “I was going to tell her to go right the f**k head, I don’t care”. When I brought this to the attention of management they acted as though it was no big deal. Typically I’m not one to write a review about a company but this is absolutely unprofessional and unacceptable behavior. If you are thinking of renting through this company, please be sure you do a very thorough walk through that involves looking for mold and expect all and any maintenance issues to be swept under the rug, rude customer service and done in an untimely matter.

Helpful & friendly office staff, and the underground heated parking has been a huge perk too! Thanks for helping make my year in Fargo a great experience.

If there were 0 stars that's what I would give them. Young people starting out trying to get their first apartment and they won't approve without a co-signer (that's fine) but they said it was approved and won't return the deposit. Approval is not approval with conditions that someone else be responsible for the rent also. Three words. ..Better Business Bureau. Now not only do you not return the deposit to this person. ......you keep the receipt for the deposit when it was handed to you so the deposit could not be returned . I hope you ate proud of taking advantage of the young people trying to rent their first apartment. God sees this. The next words are Lawyer because you want to be so money hungry.

10 out of 5 Stars!! We have had a few BIG problems with our townhouse, you know things that just happen, such as the water heater bursting and flooding half the basement. But Working with Katie and Emily has been so great. When I call about issues, someone picks up, they honestly care about what is happening, and their first response is to make sure everyone is okay. I have rented from other rental Agencies in Fargo, and to those ones you are nothing more than a number and a means to an end. Skaff is the difference, its not customer service, it is customer commitment to Skaff, from my experience they are committed to making sure everything is as it should be and take care of any issues almost instantly.nnBut wait there's more!nThe Skaff maintenance man that came to check out what happened with the water heater was so great. Admittedly my wife knows very little about water heaters but he apparently took the time to explain exactly what was going on, he talked to her not down to her, and just showed the utmost respect, as have Emily and Katie. That is what is so nice and refreshing about Skaff.nnHigh five Skaff team, you guys are rock-stars!