Rousseau Plumbing & Heating LLC

I'm giving two stars, but I wouldn't call this company again. The guys who came over were on time and polite.nnI called them due to a leak from my bathroom, and they diagnosed the problem as leaking supply lines to the tub (which was correct). They replaced one of the supply lines, but they couldn't replace the second one without cutting a small hole in the wall. However, they said not to worry, they believed they had fixed the leaking line without cutting the hole, but that it was something I should look into doing in the future.nnA few days later I discovered that the other supply line was leaking. Perhaps it was the culprit all along. I called, hoping they could offer to fix the problem without charging their full fee, and Rousseau said sorry, it's another $170 minimum for a house call.nnA few months later, I bought a supply line, cut a hole in the wall, and replaced the line. I even got a small cover over the hole, so it looks great. I did this all for $20.nnIn retrospect, I would say even though I appreciated the diagnosis, as a total lay person, I had no knowledge of whether to make the call to cut into the wall. I was relying on their expertise. They didn't think it was necessary, but they should have explained that it was easy to cover and made more sense to just do since they were already there. Instead, they didn't actually fix the leak, and I was down $180. I would've appreciated if they had come over and finished the job without charging me again for a house call, especially since they indicated that they had tested everything and believed they had replaced the culprit line.nnAnyway, I learned a lot and fixed the problem myself for way less.

Rousseau Plumbing repaired our leaking faucet today and we are 5-star happy with the experience and results. They had previously done very satisfactory repairs for us, so we called them again. They scheduled our appointment for the same day that I called, and the technician was super-punctual and professional in every aspect. The work was done quickly and flawlessly at a reasonable price. I appreciated the honest advice on our next repair job. Thank you!

I can't praise Rousseau Plumbing enough! They did an amazing job and went above and beyond to fix the issue in my bathroom. The two men were efficient, thorough, and real gentlemen. I wish I could give them 10 stars!

I cannot say enough positive things about the team at Rousseau. They came and fixed my furnace because it was not installed correctly to begin with (not by them). Since my furnace install I've called three more times for other services around my house because of the quality of work, craftsmanship, and overall positive experience. I'm highly pleased with the work and I deal with a lot of contractors as an agent and investor. Simply put, look no further, you just found the right team!

All of the above. Top quality professionals. They do what they say they are going to do, on time and at a fair price. I highly recommend them.nFJ Byrnes