Map
Detailed Information
- Place Types Plumber
- Address 10 Platt St, Norwalk, CT 06855, USA
- Coordinate 41.10483,-73.4099372
- Website http://www.gtplumbingandheating.com/
- Rating 3.7
- Compound Code 4H3R+W2 Norwalk, CT, USA
Openning hours
- Monday 7:00 AM – 4:30 PM
- Tuesday 7:00 AM – 4:30 PM
- Wednesday 7:00 AM – 4:30 PM
- Thursday 7:00 AM – 4:30 PM
- Friday 7:00 AM – 4:30 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
I've never posted a bad review before, but I feel I must for this company. I had a new faucet installed by GT and almost immediately the water pressure was very low. They came back out and checked the aerator, replaced the hot and cold valves and claimed it was the faucet itself not their install or anything they could fix. On their recommendation I purchased another faucet (a different brand, type) and the same problem occurred when it was installed. I watched a youtube video about flushing the supply lines as a remedy to low water pressure, and that did the trick. No plumber needed-we did it ourselves.The owner of this company refused to acknowledge that they did not flush the supply lines, although I watched the technician the entire time and I know he did not. I am sorry to say that I cannot recommend them.
I was referred to them from American Home Shield for blocked kitchen sink drain. While making the appointment, I gave clear information on the problem and what another plumber had already done and failed. First of all, I got the appointment after 10 days. This got cancelled due to snow. So they gave me next appointment in 5 days on a Saturday. The plumber came on Saturday and was totally unaware of the information I had provided initially. When I explained him what had been done already, he said he can’t fix it today as he was not given information on the problem and is not prepared for it. When I checked his work order, the information was clearly written over there. He probably never looked at the work order.nWhen he saw it, he started giving excuses that the work would need authorization from insurance so it would take some time before it could be done.nHe left without giving any clear information on when and how they will fix it.nI’ve had bad experiences with services before but this one is the worst so far.nThis is totally unacceptable and if I had choice, I would never use them again. But unfortunately they are the only service provider for my insurance in this area, so I am stuck.nI am waiting to see what do they offer me next...
Used them for my A/C, Great service!!!
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