County Trip Service

Very professional Knew the areanIf I have to use a taxi this will be in the future

HORRIBLE experience. My flight was over sold and I had to transfer airports. I selected County since my two car seats were already on the flight I wasn’t able to be on and they had car seats. It would have been a $70 Uber ride but I paid $170. They only had forward facing car seats and the driver was riding every cars bumper and had to keep quickly pressing the break so I had to ride with my hand holding and supporting his head. When we arrived at the smallEr airport I realized TSA never handed back my sons formula and I had nothing to feed him. I explained to the driver I needed to find any store to get formula. He told me to go inside and buy him food since he didn’t know the area. I searched and found a drug store 4 miles away and he refused. I was begging him as my son was screaming for food and tears streaming down my face. He called County who agreed that he could go 4 miles out of the way to help me out. He still refused. He got out of the car and put the stroller in the road. As I was unloading my children panicking I didn’t have food for one he finally agreed. Took a total of 12 minutes to get to CVS and back. He watched me traveling alone with two kids unload the stroller and bags we had and stayed in the car and didn’t get out till I removed all our belongings and he stuck out his hand for a tip. I called the company and they were at first very responsive. Then was told I’d receive a call by the end of the day and that was 3 weeks ago and no one will take my call. Stick with Uber and Lyft it’s cheaper and you can give ratings and read unbiased uncensored reviews.

I have used a few car services. I have found County Trip to be my favorite. I like calling into a live person, usually Tim. The service is reliable fair and always comfortable.

These guys saved my trip. My daughter forgot her ID at home and they drove me round trip in plenty of time to make the trip. They care about their customers.

Excellent reservation experience. On time! Will be using them again.