Al's & E's Carpet Cleaning & Restoration llc

Al’s and E’s are absolutely the best! I have have used the service of Eric twice and each time was true professionalism! Eric made sure my carpets looked like new each time I used his services. Eric has been very honest and very fair with his services, not trying to rip anyone off but gives you his best! I will always call for his services and refer to everyone looking to have their carpets restored back to new, Eric is a phone call away! Thank you for your service!..LTJ

After several unsuccessful uses of carpet cleaning products and Kirby demos, I was really at my wit's end with my soiled living room Berber carpet ( juice spills, dirt from foot traffic etc...) which needed an extreme cleaning.nnI came across Al & E's Carpet on Groupon and it was THE BEST decision that I could have made. I was still thinking that it was going to be another disappointing outcome BUT I was sssooo wrong!nnThey were very professional and accommodating to my schedule. Mr. Eric arrived 15 minutes early and he explained the process to me step by step and was very knowledgeable and thorough. As a female, I am huge on things being explained and my questions answered. Mr. Eric put me at ease and was very patient and able to answer my questions no matter how small.nnNow I enjoy walking into my living room and entertaining now that my carpet is clean. I would highly recommend Al & E's to anyone and have in fact recommended them already to several of my friends.

Didn't show up. Called to cancel the day of my appointment. My husband and I spent time the night before moving our furniture for the appointment. Awful service.

Brutal service and poor results. Sounds similar to other stories on here.nn1. Booked a Groupon cleaning...nn2. They show up and upcharge us to a deeper clean package that would be better since previous tenant had a dog...nn3. Carpets were WORSE after they were through with them, new stains on the carpet that were not there previously. True that they likely needed a second round of cleaning and you would think they would stand by their job and come back without question....which they agreed to do but then...nn4. Asked for them to please come back as we have tenants moving into the apartment and he couldn’t get there for 3 weeks (not the end of the world at first). The touch up scheduled day comes, out tenants are waiting for them in a 10-10:30 time slot. No word from them so I called at 11:30 and they claimed they needed to reschedule and were going to let us know but hadn’t gotten around to it yet...right.nn5. Although annoyed, we agreed they would come on Monday between 2-2:30. Our tenants and my wife/myself are at work so punctuality is important here you would think. Nope. They called us at 12pm saying they were on the way, we had no way of getting home because everyone is at work and we planned around 2-2:30 timeframe. He said he couldn’t “wait around for 2 1/2 hours for us to get home and would have to reschedule AGAIN.nn6. I called him and he said he was “helping us out”, he didn’t have to be doing this and that I shouldn’t give him a hard time. I explained this is about punctuality, and he cuts me off and says “I DONT CATE ABOUT PUNCTUALITY, I don’t have to do this, I’m out, call Stanley.” Hung Up the phone and left.nnGuess what, that’s exactly what I’m going to do. Never call these guys and certainly avoid their bogus Groupon.

I highly recommend Al's & E's Carpet Cleaning! They did such a great job restoring the very soiled and discolored carpet in the house we just purchased. It looks brand new. They spent extra-time to work on the stains and ensure our satisfaction. I would definitely use their services again and recommend them for carpet cleaning.