Map
Detailed Information
- Place Types Plumber
- Address 268 N 200 W # Upstairs, Malad City, ID 83252, USA
- Coordinate 42.1913279,-112.2507174
- Website Unknown
- Rating 4.1
- Compound Code 5PRX+GP Malad City, ID, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Reviews
Contacted Donny to do work on a clients home in Malad, Idaho. He said he would get to it right away then call me for an update and payment, that I did not need to give him anything over the phone. Well it's now 4 days since that call and 0 services performed and 0 calls back and 0 updates. Meanwhile, client continues with drainage problems. So frustrating and not professional. Anyone have a referral, I don't know the area very well.
Donny and his crew have helped me on many situations both at work and at my home. I have always been impressed with the hard work that his team puts in, not to mention the fact that we have often needed them to do work during off hours to accommodate our residents and patients at the long-term care center and hospital. I know that Donny is often pulled in many directions due to the few options for plumbing repair we have in the community, but he always tries to help as quickly as possible. He and his crew are hard working, and their prices are very reasonable. Having lived in three large cities over the past 20 years, I am blown away by the responsiveness and low pricing these guys always provide. Five stars from me for sure. You guys are life savers.
They were awesome to work with and extremely fair with their price. My house drain was completely blocked. They had all the right equipment to get the job done right. My drain is now completely cleared, like new. I wound recommend them to anyone!
The guys are great and knowledgeable. Fast response when needed in a hurry...all things considered.
Update: I have heard that Donny is not doing work on homes, mainly businesses, it would be nice if he simply communicated that.nI also found a plumber in Tremonton, his prices are more than reasonable, he is pleasant, courteous, answers his phone, answers messages and is committed to getting the job done. He also informed me that my previous plumber (Donny, Malad Plumbing Repair) had never truly addressed the issue, they did bare minimum. It was disappointing but also enlightening to learn that i have paid them hundreds of dollars to fix same problem over and over and over again, now my issue is fixed for real and it was as cheap as them for sure however with how much time the plumber spent working Malad Plumbing would have charged way more.nWhile it was unpleasant to deal with Donny, i now have not only one plumber who i want to call back when needed. I found many who went above and beyond in their customer service, which i really appreciate. I hope this helps anyone looking for a plumber, i would suggest looking elsewhere.nnI would give a zero if it was possible. Donny has a completely bad attitude. I made an effort to get someone on the phone over 10 times, there was no response to my phone calls, i could not get anyone on the phone and when i finally did i was received with extreme disrespect. I will never be using his services again, until this experience i had a relatively good experience with the service. It has always been difficult to get anyone on the phone or to my home. I have always paid for his services and been patient in trying to get him here in the first place. Considering that he is providing a service that i am paying for he is behaving in a completely disrespectful manner to his clients, i will never recommend his service to anyone and i will also be writing reviews with this information anywhere i can. I am a completely dissappointed client and cannot believe he treated me as he did. Not impressive. This is also after i have waited over a week and a half to get my main line unclogged and have septic water backing up into my basement. I have heard from many others in Malad that they have the same issues with Donny and have also heard from other plumbers that many people have an extremely difficult time getting him to provide them services. He does not answer his phone and he also does not respond to messages. And apparently he also responds with disrespect, cursing, and an attitude that he is the only plumber in town so good luck finding another one and accepting their prices. It will be worth paying a little extra as the service i found treated me with respect, responded quickly, and is providing me service the day after my first call to them! Not only were they respectful they were CHEERFUL AND KIND! Donny needs to learn, I hope another plumber comes to town so he will find himself needing to get a better attitude.
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