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Aaron Hussa (09/15/2020)
We moved out at the end of June and then in August, Axiom emailed us saying we still owed them money for gas usage charges. This could have been a simple matter of logging into the portal and paying the charge, except our login was deactivated, so now we could only pay with check or money order. Who has checks any more? So after a couple days we got the money order, but then got emailed that same day saying we’re getting hit with another $7 charge. So we had to get a second money order. We finally just got receipt of payment and this order is over. Yes I know gas is billed backdated but this has been annoying. I would have been fine with paying like a flat $50 dollars when I moved out to cover this stupid $33 situation and not have to deal with this two months later.
Pandora Pilant (10/20/2020)
Axiom staff are friendly and easy to work with. I would recommend them if you are looking for a place to live.
Amelia Nelson (07/13/2020)
This property management company is a joke! My husband and I applied to live at one of their complexes and it took them 3 weeks to respond with us calling them each day reminding them to DO THEIR JOBS??? The apartment that we were promised & applied for was given away to another couple who hadn't waited those 3 weeks. We were not refunded our $80 application fee and they were extremely unprofessional, unresponsive, and had no regard for our time/ feelings. I will never live at one of their complexes nor will I recommend to anyone in the future. Extremely unimpressed with this company!
Zachary Blunt (07/13/2020)
DON'T RENT HERE! If you can rent from any other property group in rexburg do it. Taylor is the main person you will usually talk on the phone with and she is completely unprofessional, rude, and has no organizational skills to qualify for this simple job. They can't keep their billing straight and when we moved out they left an open rent charge even after we found new tenants and had all the proper paper work signed. They have left buckets of dog poop in peoples door steps that they think aren't cleaning up after their dogs. They are a rude pathetically managed group that are looking to goudge you for every penny they can. Now two months after we moved out they charged us again and deleted our account to pay for anything.... now we have to go and get checks which i never carry and send them the check.... how much more unprofessional can you get. Once again DON'T RENT HERE
H Vergara (11/05/2019)
They’re a great company. They have great pricing, are good at communicating changes as well as announcements. When I submit a maintenance request, they get back to me quickly and the maintenance guys are nice who fix things quickly and correctly. I highly recommend them.
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