Map
Detailed Information
- Place Types Hardware store
- Address 190 S 100 W, Price, UT 84501, USA
- Coordinate 39.5975035,-110.8134671
- Website https://www.swplumbing.com/
- Rating Unknown
- Compound Code H5XP+2J Price, UT, USA
Photos
Reviews
Not a 5 star experience. I come with with questions regarding a small personal project, the staff wasn’t busy. The girl and guy at the counter were far from helpful as far as even attempting to answer questions about availability or custom ordering of small copper pipe other than 1/4 in size. I was told to just go to an automotive parts store that will likely carry only brake line pipe with small internal diameters. Another instance involved clearing up confusion of different pipe thread types and availabilities while trying to decide on some fittings; the girl at the counter seemed uninterested in helping. I thought I was very friendly, I just left and told them thanks any ways.
The employees here have always been so helpful and kind to me. I can walk in and tell Megan or who ever is working there what I need and they are always so willing to show me what I’m looking for or they just go and get it for me.
Less than stellar service. I walked in with a sink supply line that I needed to extend. The person "helping" me told me that they don't carry that brand and went on a rant off how my brand was inferior. After they finished their rant, I asked where their sink lines are. I helped myself to what would work for me and checked out.
It's unfortunate when a place of business has so much potential and it get ruined by a bad attitude. I thought I may have done something to offend the girl (Megan)at the front desk but after reading other comments regarding terrible customer service, I've come to realize that she's just that way. Idk if she hates her job or what. Ill drive back to Utah County for plumbing supplies before I have to deal with her again. Your company will lose alot of business because of her.
I can't believe how straight up rude the lady on the phone was, just wanted some information and was taken back w/ the tremendous amount of attitude out of nowhere. They must be doing very well to treat people so horribly.
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