Nando's West Oaks

Amzaing customer service and food

So I order from here all the time!! All the way from Alberta, over skip the dishes, to get food sent to my grandpa that lives close to this location. Today was a special day for him and so when I ordered his food I wanted it to be perfect. I forgot to add a soda in his order so I had to make another “skip” order. I called Nandos to see if the could combine the orders instead if sending it separately,so that my grandpa could get everything all at once instead of 2 different deliveries. I spoke to a lady named Nathalie(sorry if I spelt that name wrong). SHE IS HANDS DOWN THE BEST EMPLOYEE YOU HAVE!!! She took care of what I needed and also went above and beyond and showed me superior service and offered to write a special note for my grandpas order. NEVER IN MY LIFE, have I ever had someone go out of their way to do somthing like that , let alone someone I’ve only talked to over the phone. She completely made my day and I will forever be great full at such a small but big kind gesture!!! I want to make sure her kindness and her amazing service does not go unnoticed!!!because of her and the amazing quality food, I will always continue to order from here, at this location ONLY! I and on behalf of my family really really appreciate Nathalie and her kind heart! She deserves a raise hands down!!!!!!

Very good chicken. They have gluten free options and their hot sauce compliments the chicken quite well. Not my go to Abbotsford eatery but definitely crave their stuff every once in a while. If you haven't gone and it's an option on the list give it a try

Great Covid 19 practices in place. Good food as always. Keep up the great work!!

Fresh and hot chicken straight off the grill. Hot means hot. Can't go wrong.