Portal Way Farm And Garden

Well, I will never step foot in this store again. Just walked out of there after feeling unwanted at the store. The cashier just starred at us when we first entered without a greeting. Felt like we were being watched and being profiled. I've been into this store a hand full off times with my husband who is white and noticed they did the similar thing but just wanted to give my local support. Now, I feel ashamed and embarrassed for even thinking to taking my sister from out of state here. Never again will I support this business.

My husband purchased a Traeger Smoker/Grill from them 2 weeks ago. We used it three times and we love it. Today he started it up and the temperature probe that regulates it went kaput. He drove down to them, explained what was happening (temp kept climibing) and they contacted the Rep. Long story short here we finally got a call around 2:00 p.m. telling him to take it back down to the store and they would fix it for him. Finally after much ado with Traeger Rep and frustrated employees and us it was fixed. I felt badly for Portal Way Farm and Garden as their hands were tied by Traeger when they just wanted to trade out the unit with a replacement. They bent over backward for us earning our continued business with this mom & pop local business. Thanks y'all, we appreciate you!

I dont go here very often as I dont feel very welcome. Not that they are rude, just it seems to be if they dont know you theres little welcome extended. When the teenagers are there you can complete your whole transaction in almost complete silence! Store is quite messy but they do carry a bit of everything! Good deal on sunflower seeds for the birds, $26.99 for a 50lb bag.

Everyone there is so helpful and always friendly, enjoy supporting our local businesses..

Everyone is really nice! They always have what I need!