Jersey Mike's Subs

We're from out of town. It wasn't busy, just me & my kids ordering. First they messed up the gluten free giant but remade it and did it right. Which I ordered a turkey & provolone Mike's way. Initially he put mayo on it and added ham, then he was just removing the ham at first and replacing the bun with mayo, then his coworker advised him to remake the entire thing. Which I was okay with. Then the other sandwich was supposed to be the Kahuna on WHITE bread. And as I said we're from out of town, staying overnight in town. So I put my inside the fridge to save for later. Well it's later now, and I reheated it, opened the wrapper and it was made wrong too! I got some other bread with cheese on it and some kind of herbs. So I'm going to try to call tomorrow while we're still here and see if they'll be nice enough to make it right. Because I didn't eat the sandwich. I'm kinda upset but then again mistakes happen. Another customer had came in after us and they messed up his sandwich order too, so she had to fix it. I dunno if they were just overwhelmed or what. But I'm hoping when I call tomorrow that they'll remake it for free.

I didn't catch the names but one young man and young woman working at 430 today deserve a good review. These two young people provided the best customer service I have received in a very long time. Just a wonderful experience for a simple sandwich. They made my day.

It's not that the sandwiches aren't good but they are extremely overpriced for what you are actually getting. I'm talking like 18 bucks for just the sandwich. about 23 for the chips and drink. The sandwiches are good but taste pretty mediocre compared to other sandwich shops. They also cut the bread completely in half meaning the contents fall everywhere as you are eating it. The bread is very dry and thick, not very soft like it should be. I'm overall just not very impressed. And the price is just ridiculous! They say they can't lower the price but Meconis delivers a much better sandwich for almost half the price. Same with firehouse. I'm not saying it's terrible but I can find better for cheaper.

I have celiac disease and they have gluten free bread, not only did the guy stop all sandwiches from touching the counter at the time but wiped everything down, got a different knive to cut and made sure no possible way that gluten could have touched my sandwich. All with out me asking. Thank you! I'm all new to this and now I know I can rely on a great sandwich shop that I won't have a reaction to gluten.

Absolutely delicious!! Excellent customer service, joyful experience, and easy transaction. ud83dudc9cud83dudc9cud83dudc9c