Red Robin Gourmet Burgers and Brews

Frequent shopper at red robin locations! Bottomless fries and side salad are the bomb!

Please commend Ms Zara, Customer Hostess, on her job performance. Ms Zara assisted me with my order pickup. Ms Zara was extremely courteous and professional. I normally frequent the Olympia, Wa's Red Robin, but never again. The customer service provided by Ms Zara makes the longer drive to Lacey worth it. I'm a US Army Veteran and Federal Government Retiree, and I appreciate Red Robin having employees such as Ms Zara. Please contact me if you need further information.nThank you,nAl

Great food,great service,one of my favorite places to eat

Love their food and Wednesday kids meals are 2.99. Great food for a great price. I can get a burger and unlimited fries here for cheaper than a meal at fast food restaurants and it’s better! To go service dropped drastically during their in restaurant dining shut down, messed up my order on multiple accounts. That’s why I gave 4 stars. But they always made it right.

Ordered pickup at 7:35 got email that food was ready at 7:58. Food is still not ready and hostess said they didn’t have an order. Shuffled around magically found our order and said it wasn’t put in yet. It’s now almost an hour from the time I put in my order. I could have cooked at my house instead of giving this disorganized place my business. They definitely lost a customer. Sad because this used to be a good place now your better going to one of the fast food restaurants especially for the price and lack of understanding. Anyone who wants to order here BEWARE. I’ll update if I get my food in the next few hrs.