The Home Depot

Just like any other.

I like this Home Depot. The people are very friendly and helpful. A very knowledgeable young lady helped find the lighting parts I needed today. Check out had a man who made sure you didn't need help, but wasn't overbearing. My one issue us their website says they recycle fluorescent bulbs, but I was told they didn't when I brought them in. They sell the type I brought in, so it is reasonable that they would recycle them. However, it is such a little annoyance, it would not affect my overall feeling about the location.

Corporate does not exist. Tried ordering a $5 and odd cent cell phone battery charger Black Friday special for curbside pickup x4. Not in stock at this store but I can either order from another store or have it shipped to me. Decided to have it shipped. Get online go to process it and the shipping is $76 you get free shipping for over $45 but for smaller orders you have to pay shipping. Chat tells me to order it and they will SEE IF they can correct shipping cost but without an actual order number with a $76 shipping charge on it they can't help me. Tried to contact the store today, left it go yesterday because it was Black Friday Assistant manager Tim refuses to give me any contact number for corporate says I have to go through 1 800 HOME DEPOT. Call them and there is no supervisor and was told that the computer calculates shipping automatically so the $76 in shipping was correct I should have added more items to my cart. If I wanted to spend $40on this item I would not be buying iron a Black Friday special. Asked for a number to corporate and was told they don't have one. Always loved this store until I had a problem over something small but stores that can not be trusted with something small certainly can not be trusted with something big so taking my business elsewhere.

I’m only giving 3 stars because communication between their online store, and in store staff is like talking two completely different companies. The people over the phone or online will tell you one thing, and the people in store will tell you another. Overall customer service is nice, just difficult to get a straight answer.

Needed some tubing doing car repair and hit home depot. Asked helpful staff and pointed me right to what I needed. Easy in, find part and easy out. Btw got the car repair completed and on the road.