All Pro Water Heater

We called a few times but this contractor never even had the decency, or a minimum level of professionalism to return our calls. Sorry, but nothing is more UNPROFESSIONAL IMHO! We get it, trust us, your too busy. Fine, but here is a simple solution. Onus up and hire an office manager if you are a legitimate operation (which clearly you are not) and have them return customer calls, or better yet simply answer your phone instead of non-stop VM! Pathetic. We DO NOT appreciate you leaving our family in a mess this winter season. Guess you don’t need the business though, or are too dense to understand reputation, reliability, and word of mouth are paramount to a business’s success in the long run. Sigh…some people don’t get it and never will. Oh, and to all the non-believer consumers reading this review out there we’re sure this contractor will post the atypical contractor rebuttal, something to the effect that they never got our message. Ya, sure…been around a while pall and heard that lame contractor excuse so many times it makes us want to puke. Or perhaps another canned excuse such as, “we highly value our customers and would never do something like this and we don’t even know who these people are”. Blah, blah, blah. Bottom line is we are good people, contacted you, no reply, and a TEN second return cal/VM stating we value your business, but are booked for the next XXXXX weeks would be appropriate, end of story. But then again…that’s how REAL businesses operate and you’re NOT a legitimate operation. SAD, just plain SAD.

such a great experience

Never there