The Rants Group

My mother was looking for a rental and they are the worst people to get a response back from. She was in a time of need and was frantically looking around for a spot to call home. She is so hesitant to contact other agents thinking they will ignore her like these people. Learn to answer back Logan. On time. You are in this business so you shouldn’t be having problems doing so. ud83dudc4eud83cudffdud83dudc4eud83cudffd

We rented through the Rants Group both times we lived in Washington; they were very helpful, fair, and responsive to any issues we had with the houses. Would definitely rent from them again! Great experiences both times!

We rented a newer property from the Rants group in May of 2019.nFirst they will absolutely nail you with an $800 non refundable pet fee and then in the lease they will get you for another $500 in non refundable fees for your security deposit. Anyways, We moved into the home (military family so sadly had to rent sight unseen) that we were told multiple times had never had any cats living in. Well there was a very strong cat urine smell in the upstairs bedrooms that got especially bad on warm days. Contacted management and was again told there had never been cats so it can't possibly be cat urine I was smelling. Cat pee has a very distinct odor as it is. After a little more investigation come to find in the upstairs bathroom vent on the floor there was a ton of cat litter, dried cat feces and urine stuck inside the vent. So that was circulating in the air in the home for several weeks. As well as several spots in both bedrooms that stunk horribly of cat urine. Management did clean the HVAC system but I was told they would only replace the carpet in ONE of the bedrooms so which one was the worst. Once the carpet company came to pull up the rug what was underneath was DISGUSTING. the baseboards were totally ruined from cat urine as well as the padding underneath and it had soaked into the floor. With one room being that bad you would think that they would change the carpet in the other but nope, we had to live with it for a little over a year and mask the smell as best as we could. I personally won't be recommending The Rants Group to anyone. Especially during move out when the new rep in charge of our property would never even bother to give you a call back. Even after several voicemails.

Our organization has been leasing from Rants for over 13 years in downtown. We have always found them responsive to our requests for maintenance. When the time has come for renewing our lease we have found them more than fair in negotiations for our not for profit organization. We've worked with Danielle Rants for several years and appreciated her calm and personable interactions. We pay our rent in person every month because we enjoy interacting with Romy at the front counter. She is fantastic with customer service and we are glad she is back. It makes a tremendous difference - the personal connection - for us. I've personally rented from Hometown Property and the service from Rants is far more personable and straightforward. Thank you Rants Group.

Great people to work with. Love to see they don't cut corners.