Subway

Ordered on the app at 6:45 tonight. Trying to get dinner quick before running kids to practice. Went in to pick up at 7:05 as the email confirmation said. Store was busy. Not enough staff. Maybe 6-8 people in front of me. I waited for a few minutes until the employee asked if anyone was picking up an online order. I raised my hand and she explained that they were out of steak and she needed to make more. They waited on the people in the store and then proceeded to make the steak. I ordered on the app to avoid having to stand in line. 30 minutes after my order was placed they informed me they ran out of steak. They couldn’t call me, email me? Waited another 15 minutes for her to make the food after everyone else was helped. The employee did offer a drink while I waited 45 minutes for my food. We won’t be coming back.

Been to plenty of subways and worked there myself for 7 years, managed 3 of them. This was exceptional service. Good quality, great service

Employees are very courteous and very professional. Everything is always fresh. I am new to PA and have been to many Subways over the years in many states, but this one is the best.

My name is Kelly klunk. I've been working for Subway for almost 3 years now, and we've had a variety of customers in a variety of moods... But all in all I am so grateful for my regular customers as well as my new customers that come in. They are all so kind and so patient. We are not perfect but I know personally I try to give my best service to everyone. I want to thank everyone for positive ratings for our restaurant on here! Thats so awesome you took time out of your day to do that for us. As for the poor ratings..I want to apologize to each one of you for whatever happened in our store to make you feel anything other than great service and great food. I cant speak for others, but i know if you come back and I am working, I will do my very best to assist in feeding you and your family in a polite manner, and hopefully change your mind about poor ratings for our store. I hope to see you all soon! Thanks again!

Kelly was an excellent preparer, she made my sandwich exactly the way I asked it and didn't overload it so the full sandwich could actually still be closed! Highly recommend