Planet Plumbing & Drain

Justin with Planet Plumbing came out last minute to deal with a leak in one of our commercial tenant's units. Actually showed up early and made quick work of diagnosing the problem and was professional, courteous, and respectful over the phone.nProps to Planet Plumbing in general for being flexible and moving appointments around for us so we could address a relatively urgent issue in a timely manner for our tenant.n100% would recommend!

Looking for a skilled, fair plumber? Call Planet. I called them to replace a garbage disposal after my tenant dropped a glass in the sink and the pieces got stuck. I tried all the tricks and nothing worked. The Planet plumber was able to get my existing disposal working again, saving me a lot of money. My tenant contacted me a few weeks later, because the sprayer on the faucet was leaking. Planet came back, did a quick fix, and didn't even charge me. How often does that happen? I love this company! No good plumber is cheap, but they are reasonable, fair, and skilled. They'll work with you on the best solution, not just the priciest.

I called Planet Plumbing to see if they could come out and clear a sewer line that had backed up into our rental duplex. I was desperate because we had already schedule services from another plumbing company to come out but they did not show up and did not return our phone calls, and it was important to get our sewer line cleared so that our tenants could use the toilet and drains. I spoke with Laura at Planet Plumbing and she quickly accommodated me and had two professional plumbers with their equipment at our rental units within 2 hours. They were able to clear the sewer line and tested the line twice before they left. Their price is very reasonable (half the price of the other plumbing company that never showed up) and their service is excellent! Their office staff and plumbers were friendly, reliable and professional. I highly recommend Planet Plumbing & Drain!

After calling another service and getting a nearly $900 estimate to repair the hot water line on our 8 year old water heater we called Planet Plumbing to get a quote. As we are a immune compromised household we were very happy to be given the list of safety measures they were taking (and asking us to take) during the appointment without even needing to ask. The ENTIRE time he was here Darren wore gloves, social distanced, worn a mask and carried sanitizer anything I had to touch such as the ipad for approving the quote and payment. Considering I had to tell another repair person to leave our house because he told him he had to wear a mask the entire time he was inside we were thoroughly impressed.nnDarren the plumber identified the issue right away and was extremely thorough in explaining the issue and the resolution. He quoted repairing versus replacing and laid out what additional steps would need to be considered in replacing this gas water heater (i.e. Permits, inspections, etc). After looking at the quote which was less then half the quote from the other service we told him we'd like to go ahead and get it fixed assuming we'd have to reschedule. He offered to repair it right then and there but due to a schedule conflict we asked him to return. He actually made room for us on his schedule and schedule the repair 2 days later. During those 2 days he reconsidered the best way to fix the pipe and came up with a solution that was much faster and about $100 less then his original quote.nnAny interesting side note, we had actually had work done by Darren previously when we rented a condo. While we had multiple repairs done during the time we rented there Darren and Planet Plumbing were the only ones to ever properly diagnose and fix the problems. I cannot recommend Darren and Planet Plumbing any more strongly. They are respectful, highly knowledgeable, honest, trustworthy and most importantly they stand behind their work. We were VERY happy.

I give these guys five stars. Covid-19 Savvy and on time with job completed in :30 minutes. A bit pricey, which makes me want to charge more myself, but given the circumstances they are doing a GREAT JOB! And I appreciate Roy!