R&R Heating & Air Conditioning

They did a great job installing our new AC and furnace. They were affordable, and even though they were booked out a little ways, they worked us in pretty quickly. They also went above and beyond when they found a giant wasp nest in our wall. They helped us get them out and sealed off the hole on the outside where the wasps were coming in so we wouldn't have any more wasps in the future. We have also used them for repairs on our gas fireplace, they figured it out quickly and had it up and running in no time. 100% will use them for all future needs.

We had several companies come out for bids when it was time to install a heat pump/ac unit. R&R took the job seriously. They took measurements, pictures, drew diagrams of my house with all the windows, etc. They wanted to recommend the perfect unit for our home. We made our decision and had them install (and also clean our ducts). The unit we wanted wasn’t available due to covid and manufacturing. They wanted to make sure we were cool for the summer though, so they installed a cheaper unit until our upgraded unit arrived. Every single employee I’ve dealt with has been great. I’m very impressed with this company and will use them for years to come! They went above and beyond the call of duty to keep this mama cool for the summer. The new unit they installed is amazing. Our home is extremely comfortable and cozy during this cool down. (2 stage heat pump, carrier) 5 stars! ⭐ufe0f Thanks Tyler and Jason and all your installers! Best prices in Spokane!

I have used R and R heating and air for installation of our central air and replacement of our gas hot water tank. They were fantastic!! Their prices are reasonable and the service is extraordinary! I can't say enough good about R and R. I highly recommend them. Ginger really went out of her way to schedule an appraisal and to get our job scheduled. We really appreciated it. The techs were polite and professional and did quality work each time we ve had them out to our home.

Blair and Brian arrived right on time. They immediately donned their masks and began to work on the ac. They honestly told me what was needed. When they finished they began work on my fireplace , putting on booties before hand. They efficiently and thoroughly cleaned my fireplace and checked all systems and remotes. I am very pleased with their personable and professional behavior. I feel relieved that my equipment will continue to perform reliably for a long time.

Called them as our gas water heater went out. They came out, spent 2 hours and told us out regulator was not working. The technician left without any further recommendations and said his “parts guy” computer was not working. Called the main company after 2 hours and the lady said she will investigate where we were and call us back. No call and it been 4 days. What a waste of time and $100. Completely non professional. Will not be using them again!