Tractor Supply Co.

Ameture hour! Employees have no idea what they are doing!nCalled to see if a product was in stock. I was told yes and that they could not hold it. I told them I was over an hour away and they said it would be there when I got there.nWhen I arrived their inventory said it was in stock but they could not find it in the store. One employee became extremely rude when I told her to get their inventory straight as to not waste peoples time.

Unbeatable prices on chicken feed. Perfect place for farm supplies!

Worst Customer Service ever. Store manager Brittiani is beyond rude & unprofessional. I do not recommend anyone ever shop this store. We purchased a trailer 5 months ago. At the time of purchase the store had only 1 employee that could handle trailer sales. When I went to get the title work done the could not processes it because the MSO had already been assigned 3 times. They did not include proper sales tax information, & failed to put the vin on a form. I was given the paperwork to take back & was told to give them specific instructions on what to correct, along with a letter. Brittiani wouldn't even give me a chance to explain what all was wrong. She told my I needed to calm down, when I was not even upset. When we pointed out that we had wanted to purchase a new trailer & were not happy to figure out the we actually purchased a previously owned unit for more than it was originally sold for, she claimed that the unit was not sold. She stated that the first purchaser had to return the unit because his Grandfather died. The problem with that is Brittiani was not the 1 & only person in this store that could do the trailer sales at that time. It has only been since the time we purchased in June of 2020 that a 2nd person was trained to do the Motor Vehicle Sales for the store & that is what Utility Trailers are considered . I had to actually ask this Manager to look me in the eye while I was trying to speak to her. I had to go ask another Employee for the name of the District Manager because Brittiani wouldn't give me that name. Then her & another customer accused me of being rude to her & the first store employee I spoke with. However the other store employees I apologized to in the event that they felt I had been rude disagreed , & didn't feel I had been rude to them at all. Brittiani should be fired & has no business working in customer service. However every other Employee that was in the store in Brighton on 11-16-2020 at or around 11:30am-12:00pm was very nice & tried to be helpful.

Customer service is always so nice, And they don't stomp on my rights. They keep their shelves stocked well.

Best tractor supply store I have been to yet. Thanks for the great service!