Custom Plumbing - Redding Plumber

Early this morning I noticed water running from our side yard. I dug and located the source of the leak, which was coming from an elbow on our main line just our side of the meter. We had used Custom Plumbing once before and were very satisfied so I shut off our main and called, speaking with John. He told me that one of his plumbers, Steven, was on another job but would complete that and be at our home within two hours. After about an hour, Steven called and said he was on his way, arriving within 20 minutes. He was extremely polite, professional, clean, efficient and thorough. He explained the repair and completed the job in a short amount of time. He had to wait for the glue to dry and asked if we had any other issues that we wanted to discuss or for him to look at while waiting for the glue to dry and doing the final test on the repair. We had been living with low water pressure since moving into the home and asked about that. He ran pressure tests in a couple different areas with other faucets open and closed. Within about 10 minutes he identified the problem as a faulty/worn out PRV - Pressure Relief Valve. He had the necessary parts with him and completed the repair/replacement of the PRV. It is wonderful to have full pressure again and no leaks! Steven was beyond great and we will be requesting and recommending him and Custom Plumbing for all of our and our friends/family plumbing needs at a very reasonable and fair price.

Plumber was friendly knowledgeable and fast. He did quality work and gave hints on how to get the most from our appliance. Have, would and will use them and recommend them in the future.

Over the past 10 years we have enjoyed and respected the excellent services of Custom Plumbing. Owner John Jones and his staff have always been responsive to our requests, very fair in pricing and tops in performance. Thank you John, Office manager Michael, and service reps Miles and Steven - you have earned 5-stars!

I happened to see a plumber working at 1 of my neighbors houses so I approached him and it turned out to be Steven. I told him the issue I was having and he discussed w me for a minute and suggested I call the office and set up an appointment. I called and had an appointment the next day. Steven came over and not only was able to fix the pressure problem but did such a fantastic job. It looks so good and you can tell he takes pride in his work. I really liked Steven he was professional , friendly and listened and answered any questions I had. I highly recommend this company for all your plumbing needs. They are quick. Reliable, fair priced good value professional and friendly. Custom plumbing you have a customer for life with me thank you so much for taking care of me.

I called and explained a faucet leak issue to Mark, including that I could not see how to properly remove the valve stem. He asked me to send him a photo and he might be able to help me over the phone. It worked. Mark explained in detail how to make the repair. He was knowledgeable, professional, and very gracious. Do not hesitate using Custom Plumbing.