Bailey's Outdoor Power Equipment & Repair

Always find what I need for even rare saws and always a great deal with great customer service. Consistently go above and beyond to make you happy including easy return/replacement, loaner tools for free, discounts, etc. Most items in stock and custom orders sometimes supplied in minutes.

I purchased a Morbark M12r and stump grinder from Baileys from them in 2017. Based in WA state. Baileys employed only a single person to handle all maintenance calls, service, repairs, ect for all of WA and oregon and even some of Northern Cali. Any time I needed repairs, which was quite often actually with this brand new equipment, it was like pulling teeth getting anything done. Many times I was forced to do it myself, call morbark in MI directly and order parts or locate parts or find all information and then bring everything to Doug their mechanic so he could try and fix it. He was down for a few months as of this year, due to a work injury to his back. He was on light duty and phone duty for questions sometimes.nnRecently though, we had a major issue with our chipper. We have an issue that needs to be looked at and when I called in I was told Doug has been since let go and was told that there is now no one to service WA. I was then told that I would receive a call back with options for service on my chipper. Nothing. No solution Call back. No solution. Nothing. Call back and told same. Nothing again. Call back told they'd speak with Jim again. Nothing again.nnI've had so many issues over the years with my chipper. Topped with the inability to have a solid service team here locally in WA I've had to take it up to get looked at by WTD. I will never buy equipment from baileys again.

Bailey's never ceases to amaze me. I placed an order back in 2019 and had the bare minimum information and their representative, Chris R., still managed to find the original order for me. With that, we went through each item and re-ordered the majority. Chris sent a Sales quote within minutes and when I called back I was lucky enough to get him AGAIN on the phone where we placed the order and given a time frame for the delivery. Truly great customer service in addition to their solid products. Thanks again, Chris!!

Was on hold for 20 minutes, they dont accept customer service calls, and they certainly have no clue what theyre selling. Go elsewhere.

This is the place for all of your outdoor power equipment needs. For example I just purchased a six pack of Woodland Pro Synthetic 2-cycle engine oil mix, ( 12.8 ounce bottles ) for the bargain price of only $29.99 what a great deal!