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Brynn Strain (10/22/2020)
Everyone here is so easy to work with. They are always incredibly nice when we drop off our rent and they remember who we are every time we go in. If you are a good tenant that takes care of the house and drops rent off on time then they just let you be, which is always appreciated. I would highly recommend renting through Asset! :)
Corey Walker (11/16/2020)
If you would like your full deposit back then don’t rent here. The property's are run down and the management is terrible and will charge you for anything they see is wrong even though it’s an old apartment. They won’t fix it and then leave it for the next tenant so they can charge them. They have the cheapest rates in town for a one bedroom, but since people come and go so fast they don't treat you very well.
Stephen Kitchen (06/24/2020)
The owners are very rude and disrespectful. They use foul language when your talking to them about the most trivial things. One of them was particularly disrespectful to my wife sarcastically calling her “sweetheart” when she didn’t understand what he was telling her. We had a toilet that clogged a lot and when we called about it, they refused to even look at it saying it was our fault. They often take a long time to fix things, that is if they don’t outright ignore it or blame you for it. I’ve called them for things then called back the next day to follow up and they would deny ever talking to me. Pretty shocking considering it was the same person I had talked to the day previous. Make no mistake, they care only about your wallet. They only stay in business because they prey on unsuspecting college students. Do NOT rent from them unless you have no other option and if you do, document every interaction you have with them. Take photos before and after you move out.
Everything Exterior (08/18/2020)
Asset Management manages a property known as Cedar City Townhomes. We were under contract to do the landscape maintenance work and were doing so when they called to cancel as they had decided to go another direction. We asked if we had done something wrong and they said know they had just found a cheaper service. We said we're sorry to see you go but we understand, we will send the final invoice for the work that was provided and Debbie said she would mail a check. Now months later after multiple emails Debbie says they will only pay 20% as they canceled services. We told her no more services were performed after they had cancelled and she threw out a threat of not paying at all and letting us take it to court. They still owe us over $500. It appears their very low rating is deserved. Avoid this company. Very dishonest.
Ashley Hunsaker (08/21/2020)
My husband and I rented an apartment through asset management for a year. If considering renting from them, one must realize that they will not give you your deposit back, no matter how thorough you are on the pre-move in sheet. I knew they had a horrible reputation, so I was extremely detailed on my sheet. However, they did not even bring that paper for the move-out inspection, so there was no way for them to recognize previous damages. If possible, do not rent through this company.
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