The Home Depot

My go to places when I'm planning DIY.

prices high compare to somewhere else.

Great staff. They are always helpful and provide plenty of information about the projects that I end up doing on my home. Half the time I have no idea what I am doing but there is always someone there who knows just what to do. Jonathan in paint is incredibly helpful and has always given me advice.

My husband and I are regular customers, but our visit to Home Depot on Campus yesterday deserves a stellar review. We purchased a stove, and Mary, the woman who helped us, was amazing. She walked us through the process, explained everything so clearly, and we were finished in less time than it would take to wait in line to pay for a drill at Lowe's. She was a wonderful person with so much knowledge and made us feel very confident and aware of everything we need to know about the delivery process and how to make sure we are protected in every way in terms of the warranties and working with the company. Then, on our way out, our checker, Marie, was amazing as well! My husband had to go back and get a ticket for the plant we purchased, and the checker in the Garden Section (she said she used to do makeup) and I talked like old friends, and she was so kind and warm to both of us! It's the people who make the place special, and these two women deserve so much credit for making the North Upland Home Depot a marvelous store!

I would like to say that I consider this my home store. I rarely leave reviews, it will be a bit of a mix review.nAlthough, I find it necessary to acknowledge someone when they show such consideration for there customers.nDana I will have to say, should be considered a model employee for the home depot customer service team.nLike some of us customers we show up before close, wanting to shop and or return items. This particular evening I was in a rush and needed to return items for a job that was scheduled to be completed.nI wasn't completely prepared, not all recipients were organized, and truthfully wasn't expecting to be able to complete my transaction.nnDana, really took charge and assisted me in everything I needed.nShe even told the person monitoring the doors to allowing me to go to the truck and re-enter.nnThe main reason I feel Dana took it upon herself to make sure me the customer was taken care of.nSimply because the department manager was not so patient and understanding and expressing attitude and comment's on how they needed to get home.nnMind you, it technically was still under operating hours. When my transactions were completed. I thanked Dana once again in front of her coworkers for assistance and patience. She really made me feel at ease when initially I felt not soo welcomed by the manager whom I'm assuming.nAlthough, I do know shes been there for quite a long, long time.nnIn conclusion, I appreciate the organization of the store. Its pretty seamless doing business with this store. Especially with employees such as Dana. Home Depot is lucky to have her representing the brand.nnShe turned a potential negative shopping experience to a positive one.