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Jasmine Rodriguez (12/13/2019)
Just as others have mentioned. This co. gets one star because NO stars isn't an option.. This co. is horrible! This co. was decided on by our home warranty co. They came and installed a new boiler which immediately started leaking ( same day). We called and left messages but they did not respond. Our home warranty co. sent them back out. While at our home, they used profanity while talking with each other; completely unprofessional! They left with a promise to return with a new heater. THEY NEVER RETURNED!nSave yourselves the trouble, go with a reputable co. Don't use this company!
Samson Sando (04/16/2020)
TERRIBLE. HORRIBLE. AWFUL. NO GOOD. VERY BAD. I too was assigned this company by First American Home Warranty. Called them 6 times, left 5 different voicemails. They never called back, they never even picked up the phone. Over 24 hours and zero response. I have a leak and had to turn off my water. What kind of business is this? Clearly the lowest bidder for service contracts.nnCalled the warranty company and asked them why they assigned me to a 1 star rated plumber?!?
Linh Yu (04/10/2020)
I had great experience with this company. He is knowledgeable, fixed everything I needed him to fix. I just wish that he had someone to help him with answering phone and scheduling appointment.
Todd Rogelstad (03/18/2020)
We have a home warranty policy. TAS is the plumbing company that handles the home repairs for our warranty company. We made an appointment 2 weeks in advance. TAS was no call no show. I called them left messages no return call. When I let my home Warranty company know they said that TAS told them they showed up at my house and assessed the repairs. TAS lied! They never showed up! Sounds like insurance fraud to me! Don't trust them they lie!
Miguel Gonzalez (04/02/2020)
plumber never showed up for the repair, not even a courtesy call to let me know that he was not coming. worst customer service. don't even deserve 1 star.
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N/A, Albuquerque, NM 87107, USA
+1 505-797-7414
https://www.royalplumbingandheating.com/