Map
Detailed Information
- Place Types Hardware store
- Address 481 S Brookhurst St, Anaheim, CA 92804, USA
- Coordinate 33.8266741,-117.9594163
- Website http://www.rssahome.com/
- Rating 3.8
- Compound Code R2GR+M6 Anaheim, CA, USA
Openning hours
- Monday 9:00 AM – 6:00 PM
- Tuesday 9:00 AM – 6:00 PM
- Wednesday 9:00 AM – 6:00 PM
- Thursday 9:00 AM – 6:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Waited 20 mins to just get someone attention. This young lady told me to wait, no one else offered to help. It wasn’t even that busy. Absolutely no customer service and rude.
Bought our sinks. cooktop. Cabinet hardware, faucets, shower drain, bathroom exhaust fan, bathroom accessories from RSSA for a kitchen and master bathroom suite remodel. Good assortment of vendors products. Olivia, our sales rep. helped us make selections and provided advice.She kept us informed as to order status. I would recommend this family owned and operated store vs. a big box store.
I have purchased dishwasher and it was floor unit. When I received the unit at home it was missing the Toe kick. I called RSSA several times and visited the store. I was asked to call the manufacturer and they will take care of the issue. I called the manufacturer and after providing the serial number, I was told the the unit is not under warranty as it’s been more than two year on the floor and the retailer should provide the Toe Kick.nI spoke with RSSA, and I was told by David that they will get back to me. It took them more than three month to let me know that the owner refused to provide the Toe Kick and if I need it, I have to pay for it. One more clarification is when we purchased the dishwasher, we never told that the unit is sold as is or it was missing the Toe Kick.nGood customer service oriented business should check the order before shipping.nI spent over of $6,000 at this store and I am completely not satisfied.nHopefully new customer would read the reviews before making decisions and don’t trust sales people there as they are not authorized to make any decisions.
Wonderful team, great showroom.
I purchased an entire ROHLl bathroom set. Faucets don't fit correctly. The handles are loose and wobbly. They all fit just a bit differently. This was a very expensive set of valves, handles, and shower heads. I have made well over five attempts to get this resolved over the last week. They keep telling me that the company ROHL is not being responsive. They SOLD me on using ROHL as they were local and an amazing company to work. I could have gotten the same service by just ordering online. They are blaming the installer but all the handles fit differently.
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