Map
Detailed Information
- Place Types Hardware store
- Address 7050 Tacoma Mall Blvd, Tacoma, WA 98409, USA
- Coordinate 47.1924495,-122.4648395
- Website https://www.homedepot.com/l/Tacoma/WA/Tacoma/98409/4701
- Rating 4.1
- Compound Code 5GRP+X3 Tacoma, WA, USA
Photos
Reviews
Went in for a heater, found one, and customer service price matched their online price
So.. let me start of on saying that I LOVE Home Depot. You can get anything and everything there, everyone is always super nice and helpful. However... I don’t know what’s in the water at this location but I’ve never felt more under appreciated or been lied to so many times. Any time I had a question about anything, I would get lied to and be told what I wanted to hear, not what actually was happening. I had construction deliveries a day late, someone forgot to submit my order in for another delivery, they over sold and under delivered multiple things and when I would call to find out what’s going on, I would be talked down to or just hung up on :(nThe only person that even put in any kind of effort to help (and totally did) was Franco at the Customer Service desk. He was the only true Home Depot worker that we experienced.nI’m not gunna lie, I’ll never go to this Home Depot ever again, but if anyone else does then make sure to talk to Franco. He worked his hardest to fix the multiple issues that kept coming up.nMy recommendation: STOP TELLING PEOPLE LIES AND TELL THEM THE TRUTH. Giving people the run around is. More trouble and more work in the long run.
I love this Home Depot. It has the best customer service. Well Stocked. They take care of you. If something is not right, they will make it right!
I waited about 10 minutes for curbside pickup with no one else waiting. I wish there were better updates through the app telling me that they're actually bringing my stuff out. I'm sitting there waiting not knowing what's going on. Average the experience was good.
Kudos go out to the young man in lumber Michael who cut our 4x8 panel of faux brick with no problems when the young man at the Center street Home Depot wouldn’t. Michael did a great job even when the line for the panel saw was busy with customers. Great customer service with a great attitude, thank you! It is so appreciated.
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