Map
Detailed Information
- Place Types Hardware store
- Address 1791 Vantage Hwy, Ellensburg, WA 98926, USA
- Coordinate 46.9999092,-120.518962
- Website http://www.knudsonlumber.com/
- Rating 4.3
- Compound Code XFXJ+XC Ellensburg, WA, USA
Photos
Reviews
I will start by saying full disclosure 3 years or so ago I did work here, so my review now is based on my last year of experiences shopping here with only one or two who know me.nThe sales people just don't try anymore. Whenever I have called to place an order for pickup I have been told they can't do that over the phone. Once I explain I have an active account they typically will oblige to a degree. Multiple times I have had to call for friends looking to get things because the sales people did not know what they were asking for. When I am in the store and looking for a product that we use to carry, not sure they do now, the sales people will put all of 2 seconds into looking and then refer me elsewhere.nBack when I worked there, Marty, Kari, Trista, Blake, Jack and Nikki would stop at nothing to answer the question and get the sale. I guess what I am saying that while most product inventory is up the customer service is no better than anywhere else in town and in many ways worse. I feel more at home shopping at ranch and home now then a store I use to work at...
My family has been using Knudson's since my grandfather built his house in the late 60's. They've always had what we need or were able to get it, be it good lumber, tools, or fasteners.
Nice people, but if you intend to spend over $400 it's best to drive to the big box in Yakima.
Great choice of items and materials. Customer Service is fantastic.
You have to be a complete fool to buy lumber here way overpriced, just a complete scam plain and simple.....
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