Noodles and Company

Just left this noodles and co location after going in to pick up my online order- only to find out that my food was going to take over an hour to be ready. The restaurant was absolutely packed with people who had been waiting for well over an hour... the person who appeared to be the manager was very flustered and running around like a chicken with his head cut off.. he was super nice, it’s a shame this had to happen tonight. But the staff?? Oh man. The staff talked about how they were going to be quitting, while cussing loudly in the kitchen amongst themselves. I don’t have an issue with profanity, but I could tell the parents and children who were also waiting for their food didn’t want to be hearing that type of language. Overall, everyone but the manager were behaving in a pretty unprofessional way.. I get that this was a stressful situation, but come on. Why are online orders still allowed when the restaurant is this behind? Who knows, It’s probably not within managements control, but overall it was a mess. This location has seemed to be having lots of issues recently as this is not my first problem. A little over 2 weeks ago, I ordered food, my card was charged, I showed up to the restaurant and they were closed. Not a soul in the building.. let’s hope this all changes. I won’t be back for while- hopefully things smooth over!

This was my first time at a Noodles and Company. I happened to be visiting some friends in Apex and stopped in just to try the food as I am always seeking new food experiences. Great food and a decent price. Best of all was the outstanding service! 5 Stars and I will stop by again if I am in the area.

Staff is nice, but here it ends. The food is worst ever. I ordered a Pad Thai - it was just a bunch of underprepared hard noodles floating in a sea of spicy souse and 3 cilantro leaves. This is definitely not a Pad Thai, it's definitely not a good meal.

Just left there and we ate inside. The food is great as usual. However, a group of younger kids came in w/o masks and were served w/o question. They walked around the store front and back, including going to the drink fountain and were never approached to wear a mask. No mask enforcement at this location!

We regularly get take out here and it is always delicious. The whole family can easily find something they like. It's fast and easy to select, customize, and pay for our order on the app and then just run in and grab the bag with my name on it. There are tables outside of the restaurant, which are popular for those who choose to eat on site.