Subway

Not great. The person preparing the sub seemed more concerned with laughing with coworkers instead of preparing the sandwich. She accidentally ripped the actual foot long bread and didn't bother to change it even after I said something about it. On another sub she added pepper and the chunks are huge and she didn't even try to remove the chunks. She kept asking if I was done ordering. I can say the visit was far from pleasant and lacked some basic customer service. This was the 3rd and last time I support this location. I'd rather go to the one down the street that has a drive thru and they are ALWAYS pleasant. Just a reminder to the people at this location, customers PAY for their order... we're not there for a free meal. ud83eudd37ud83cudffc‍♀ufe0f

Been eating at this Subway forever it's nice inside food was good the seating space out cuz of the whole covid-19 thing

The experience I had at this location was so bizarre you probably won’t believe it! I ordered 3 subs online. I paid extra for each of them because I wanted extra meat. I went and picked up my order and noticed the bag felt extremely light. When I got home I opened all the subs and seen that none of them were made right and none had the extra meat I paid for. All of them were missing at least 3 things that I requested on them. I went back and told the young man that I needed my sandwiches remade because they all were wrong. He asked to see my receipt and then proceeded to tell me, “Oh yeah I decided to make it like that because if I made it the way you wanted it it would’ve been too much and would have just been a mess. I was shocked by the audacity! There was no apology and he felt confident in his explanation. I told him he could redo the sandwiches. I asked him if he were able to make them. He said he doesn’t think he can that’s why he didn’t do it the first time. I was so disgusted at the point and told him to just give me a gift card with the amount that I paid and I’ll go to a different location. He said that he’ll give the refund. He gives me a copy of my receipt that says void at the top and says the money went back to my account. Of course that takes days so I’m even more upset because I asked for the gift card of the amount because I didn’t want to have to make an additional transaction when going to the next Subway, so now I ask he get the manager on the phone. I didn’t get her name unfortunately, but she was no better then the guy. I explained the situation and wanted to know why the young man couldn’t just redo the sandwiches her response was well maybe he was busy. She also at no time offered an apology. I told her that since he had to refund me he could’ve given me the money on the gift card so I wouldn’t have to pay additional money from my account. The managers response to me was that I just have to wait for the refund. I have NEVER received such terrible customer service in my life and I vow to NEVER go to this location again! I’m definitely going to make a formal complaint because this WHOLE situation was wrong and totally unacceptable.

My new to-go subways (the one by Sedanos' temporarily closed). Always very polite and they are excellent at making the subs.

Good stuff. Fresh and friendly