Shell

I visited today for about the 3rd time in 3 months. What I witnessed was UNPROFESSIONAL service and employees. As I sat in my car waiting a large male was leaning on a customer's car that had gone inside, the customer was a younger man that was threatened by the employee, Taunted, (by the large male with shell clothing on) screamed on, put his finger in the customer's face, and threatened also by the employee. I quickly moved my vehicle and called for help by management. I was put on hold for way to long, I called back and spoke with Abby and shared my experience she told me she wasnt there but was headed back to handle and I could call back Tuesday for a manager Mike Bell (owner).nMy other experiences were lazy/ half way doing their jobs and rude employees as well. I usually tip very well for hard work but I figured threw this tough times andnthis C19 it may be trying times for most so being the person I am I gave it one last try.nI do not recommend this car wash to anyone. It may be ok for those that can handle these types of behaviors but as a mother and kids paying attention and excited to be at a carwash and see Men working this hasn't been a good experience at all. I am appalled by the lack of profession, disrespect, and attitudes I witnessed today.nAs a business owner and operator I would never put up with the behavior I witnessed out of this male today wearing my company logo. You never lean on a customer's car, provoke a fight, (not to mention with someone much younger and smaller) scream at others, putting your finger on another let alone touching the young man's nose, and use the language I heard him use today.nFinally I will follow up with Mike as the young lady requested. My son was watching and heard. This is not a good example and I'm ashamed of the lack of management and professionalism today.

Twice now I’ve gone and thought I pumped gas into my car just to top off and my miles to empty remained the same, I was optimistic that maybe the first was bad timing but this time I was shocked to see not only did I just give them free money but was told I had indeed put gas in my tank smh. Nice people though

I used to be so happy with service here, They have really gone down hill, charge extra for all sorts of things and then after charging you they forget to vacuum the back and obviously miss spots on interior. I will wash my own car for cheaper, better results!

Usually I wash my car myself, but in an attempt to save time I splurged on this ~$25 base-level wash. Attached are surprisingly the immediately AFTER photos -- bugs all over the front of the car, visible dirt on the sides, dog hair still covering the entire interior, new marks that didn't previously exist on the seat, and not even a quick wipe down of the front dash. When I (rarely) have an issue with purchased services, I reach directly out to the company rather than posting negatively online. I did the same here, but got the complete runaround. No one took the time to address my concerns.nnI would highly not recommend a wash here.

The people were nice . The car wash job was terrible. Dirty window, spots and streaks. I'm going to have to wash it myself tomorrow.