Premier Nails & Spa - Mercer Island

Great spa, fast service, friendly staff. I got a pedicure and they did a fantastic job. Definitely going to go back again.

Went in as my family was running errands. Super fast, super unfriendly, sub par job, packed like sardines. The people do not even say hi or thank you. Was hoping to find my place for nails on mi, moving on

I've been here a few times with a friend over the past couple years, usually got pretty good manipedis each time but my last experience a couple months ago convinced me to never go back. First I noticed all their tools at the stations were now being stored in autoclave bags that were not sealed and had clearly not gone through an autoclave, so actual sterility unknown. That particular manicure was just ok and I had thick spots on the tips of some nails so I wrote in a pretty mediocre tip on my bill and the woman at the register rang up my bill and DOUBLED my tip, which I didn't notice until looking at my final receipt after leaving. After that experience I just don't trust this place and won't be returning.

Update: I'm very pleased with the customer service. I was invited back to fix the color free of charge which is very nice.nnNail techs did not listen. I asked twice for shellac on my toes so they would match my fingers. Just painted my toes a semi matching color anyway... since I had shellac machines on my lap, I couldn't see till it was too late. Tried to up sell a better pedicure. I asked how long the massage was with the regular pedicure. She said ten minutes. So I said I'll just stick with that then. I got about a full minute and she didn't scrub the heel on my second foot either. My arms were massaged, but not my hands. My cuticles weren't clipped, and it was 70 dollars. These are things I shouldn't be complaining about for 70 dollars. Q nails is less and you get way more...

Wonderful salon. Nicely decorated and very relaxing