Horizons Asset Management, LLC

I opened the door to my apartment and a roach was walking across the floor. This was my 1st time entering the apartment. I was informed by the young lady in the rental office nothing could be done until the exterminator came out in a week. I moved into the apartment and roaches started coming from everywhere. I few days later the same lady came to the apartment with a can of Raid and about 7 sticky houses for the roaches to live in. I sent several emails to corporate without any responses, and then on 01/21 I opened my refrigerator and a roach was living inside on a shelf next to my food. I emailed corporate again and within 30 mins Leslie called stating how sorry she was and would have me move to another until, to give her a chance to resolve the issue. Leslie was suppose to come to my apartment on 01/25, but I received a call from her to come into the office. Leslie informed me all of the apartments were rented and she can have the apartment vex while I live in this Infestation and they will keep exterminating until the roaches are gone. The roaches are all in my belongs I can't bring in my new furniture and I working from home. I living and work in my bedroom 24/7. I was also informed if I leave I am responsible for the remaining of the lease. There's trash right outside my front window which I have asked them to pick up. The outside mailbox is on the ground on it's side. None of the washer and dryers work in the buildings and if you can find one good luck getting inside the building to wash. Beware of this apartment complex unless these are the ideal living conditions for you. I have pictures on Google review.

If I can give zero stars I would to this company, I had a appointment to see a residence in Hilliard and the rental agency never showed up to open the house and let me check it out so I proceeded to call and got no response even though I had a appointment. So I went to the office to see what was going on and it looked like they simply didn’t care enough to send someone else to let me check out the property. Doing more research about this rental agency I found out from residence who Rent with this rental agency, Say that this agency is very unprofessional and doesn’t Fix things when a Resident is requesting something to be fixed. Makes sense why this rental agency has one star now

If I could give the zero stars I would. Most unprofessional place brought my apartment building didn’t abide by my lease. They don’t fix anything. Then the person in the office so rude, is an liar. It’s just an disgrace!!! They over charge and then don’t want to correct it!! Don’t move in with these companies. They will screw you!

Horrible company. Ownership and upper management is incompetent and refuses to spend money to fix many of the problems their properties face. Stay away.

Horrible! Never respond back!