Map
Detailed Information
- Place Types Hardware store
- Address 14100 SE Petrovitsky Rd, Renton, WA 98058, USA
- Coordinate 47.4461074,-122.1507675
- Website http://seattleacehardware.com/
- Rating Unknown
- Compound Code CRWX+CM Renton, WA, USA
Photos
Reviews
I purchased a buy2get1 free promo today. I saw that the cashier had charged me for 3 promo bags of dirt and then charged me for a free bag and then then charged me for another bag of unrelated dirt. The cashier assured me that I had not been charged for one of the bags. I got home and added up the 4 bags of dirt. Nothing had come up free. I double checked that I had 4 bags in my trunk. I called and spoke to the cashier who insisted that she had given me a free bag of dirt. I spoke with the manager who asked me to come in. I went back and explained to the new cashier what had happened. At first he didn't get what i was telling him. I had him do the math. He did and realized no free bag had been given to me. He quickly refunded me and all was well. I'd like to thank the manager and the cashier who took a moment to listen to and look at what I was having an issue with. I give Ace 5 stars for their customer service, with the exception of the original cashier who seemed way too eager to deny her mistake than to take a second to try to understand the issue. I will continue to shop at Ace regardless of this misunderstanding. Stuff happens. No harm done.
Friendly staff and helpful. Great neighborhood store to get supplies for home and yard projects.
Clean. Well stocked store. Excellent customer service and Beverly always helpful and smiling.
Went to store to get a matching paint with an inch square patch I cut out if my bathroom wall. Daniel, the paint expert, matched the paint perfectly! Thank you, Daniel!
Very friendly neighborhood hardware store, they always have the items that you need in stock.
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