Map
Detailed Information
- Place Types Plumber
- Address 67 Arena Ct, Narrowsburg, NY 12764, USA
- Coordinate 41.5933497,-75.0257842
- Website https://www.rotorooter.com/narrowsburgny/
- Rating 3.1
- Compound Code HXVF+8M Narrowsburg, NY, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Reviews
Horrible customer service a total rip off. Go someplace else. The old guy is really rude. Wanted way way too much money. 500.00 for septic then ANOTHER 500.00 to unclog kitchen sink? We are now smelling septic 1 month later? Not sure they even pumped it fully, Find another business, stay clear of this place!!!!!!!!!!!!!!!!!
Steve was very knowledgeable and found our septic pipe issue right away with his amazing in-pipe camera. He gave us a fair estimate and came on the agreed upon date. It was not an easy job digging up a whole long pipe in soil that is filled with fieldstone, and it took Steve much of the workday. He also had someone from the company come and flush our pipes. He was friendly and good-humored and I will use him, Lang, and Roto Rooter in the future.
I had Roto-Rooter clean out one line for my Kitchen sinks. Apparently, was never given a price on the phone or when the Tech came from Roto-Rooter. After the line was cleaned out sat down with me at the table and quoted $425 for that line. I think before doing a job your customer should be informed of the price. Later that evening I noticed water in my basement. The Tech not only clearednmy line, he also broke my pipe. He was not a Roto-Rooter employee he was a sub-contractor for Roto-Rooter. I will now hire a plumber to come in and fix my pipe and send the bill to Roto-Rooter.
This company is a complete joke, totally dishonest and only interested in taking your money. I am currently calling for the 10th time today to get an invoice for a job completed on Sunday, today is Friday. The owner or manager, Ned didn’t even have the decency to call me himself when the price for the work changed not one not two but three times. They took advantage of the fact that I was not on site at the location as the water was overflowing in my commercial business. They never left a receipt and basically sent a plumbers apprentice who did not even come with proper tools I am told by my tenants as he had to make constant phone calls to Ned, thus driving up their time at my location. Ned has just threatened to call the local sheriff if I did not stop calling to address the current situation I am in. However I think it fair that if you charge someone 2400 dollars they are entitled to an explainatipn. In short, you would be better off asking your dog to perform your plumbing work at least he was he honest with you.
Do not use these people or this company.nnThey charged our credit card $2400 without a break down of work. Lang sent out incompetent technicians who failed to correct the problem.nLang refused to fix the problem without additional service calls. Lang did not return phone calls or submit a proper bill.nnThis outfit should be closed down. Unprofessional, incompetent, a ripoff.
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