Map
Detailed Information
- Place Types Real estate agency
- Address 3351 Sand Hollow Rd, Hurricane, UT 84737, USA
- Coordinate 37.1056448,-113.3936347
- Website http://www.thebeachatsandhollow.com/
- Rating 4.4
- Compound Code 4J44+7G Hurricane, UT, USA
Photos
Reviews
So We had a great time on the lake! My boyfriends 1st time on a jet ski! Only my 3rd time. The lake is big enough to keep 1st timers entertained and the views are beautiful! The reason for the 4 stars is because we rented two days in a row my sisters came out and rented as well the second day. No one greeted us with warm welcome and we were not told thank you. When I’m spending that much money simple “hey how you doing and well thanks so much have a great time” would be nice. One of our jet skis had a warning light come up and my boyfriend took it back in the guy at the water could not help us do to the fact that he just got his tattoo done. Not sure why he is the one at the water helping people if you just got tattoo done. Next guy was very helpful and polite he added more time for inconvenience and got us a faster jet ski! He definitely made up for tattoo guy! We had a great time on the lake! And would definitely recommend the experience!
Great place for low-key lake fun! The lake isn't the biggest, but it's plenty big enough to have some fun. The people working the place are super laid back (in both good and bad ways), so it's a really nice place to chill. I was very impressed with the burgers they serve! The meal set is reasonably priced, and the charring from the grill was just perfect. Definitely upgrade your drink to the BASH frozen drink, it's the best.
Overall it's a nice place. The staff are really friendly and know what they're doing. The reason for the 3 stars is because the driver's seat of the boat we rented fell apart while I was sitting on it which caused a very dangerous situation where no one was steering the boat for a few seconds. We were very lucky not to have crashed into other boaters. The staff were very concerned and gave us a full refund. Their other toys looked to be in very good repair but their boats are aging. I would avoid planning a trip around the ski boats but everything else would be fine.
Rented a jet ski for a couple hours. The first jet ski was beeping at us from the start, employee told us it was fine. We listened and took off but the jet ski would just shut down on us constantly. After 15 minutes we returned to the dock and they gave us another jet ski. Before taking off we noticed this new jet ski had the check engine light on, once again the employee told us it was fine. After 30 minutes the jet ski died on us and wouldn’t start again. Luckily a friend had a jet ski near us and was able to go let the employees know that ours had died. They took roughly 30 minutes to get over to us, which is no biggie due being a busy day. By this point we were over the whole experience. Manager was super unpleasant. Would not recommend.
They have a lot of rentals to choose from and their prices are fair. Staff was pretty friendly but a little on the lazy side. The customer service was poor...we rented a boat a little before 3 and they didn't actually get it to the dock until 4 and then still had one other family to take out for instruction before getting to us (they were not busy at all!!! It was because they don't keep the boats at the dock and apparently it takes an hour to get the boat from storage??) If they would have communicated this time discrepancy, we would have been able to work with them/move some things around to make it work, but as it was, we ended up getting our money back as we ran out of time to actually enjoy the boat and get the rest of stuff done. Big bummer
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