Cait's Estate Sales

It’s taken me a great deal of thought and consideration to write this review. I was once a long time, loyal customer to Cait’s- I attended any and all of their sales that I could; and I frequented the resale shop. Although after a while the unprofessional behavior of Caits’s owner George started to shine through. Before one of his sales, I inquired about a box with my grandfathers last name- one in which I was certain had been given to goodwill without my knowledge after he passed away. I was not only given no information about the box- I was told they could not give me a price nor could it be paid for over the phone and picked up during the sale. I posted a review expressing my disappointment as I was a long time customer and had knowledge of them selling items over the phone in the past. My fiancé was able to get off work and attend the sale in person (per the requirements set by George in order to purchase the box). However HE REFUSED TO LET HER INTO SHOP UNTIL I TOOK THE REVIEW DOWN. So knowing how badly we wanted the box I removed/edited the review, it was nearly a year before I attended another Caits sale- at this time I was informed that a few of their employees had left the company to branch out on their own. & so I began the search to find them. Believe me, I posted everywhere and eventually they were found! After attending their first sale: EVER. I was extremely impressed, they did excellent. How ever later in the month I attended a sale of Caits and to my dismay they were discussing their former employees and the new business they started, commenting that they were small time; and that Caits was the “face of the industry” I was infuriated. It was despicable. A company should be able to commend their former employees on their new venture, and support them. A company who is truly the face of the industry would never have to put down another business, to make themselves appear better. I nicely placed the items I had planned to purchase on the check out table and informed them that I would not be purchasing these items , or any items from any of their sales. I told them how disrespectful it was to speak of former employees in such a negative way. If Cait’s estates is the “face of the industry “ then the industry SUCKS. They don’t value their customers; for them it’s all about the money. So before you allow them to host your estate sale, remember they didn’t care about employees who’d been loyal to them for years, who have not spoken poorly of them. Also please consider the fact that they will be selling your loved ones belongings- and sentimental value and doing what’s right is not their focus.