Buffalo Wild Wings

This the place is awesome! They have a variety of different items you can ordered it off of. They have a great variety of drinks. They have big screen TVs. And most of the staff was pretty nice. We got a girl named Veronica and she was super nice fun funny and we just had a good time. If only there were more servers out there like her. I highly recommend the Buffalo Wild Wings in Chicago Ridge Mall!

I tried the Asian Zing cauliflower wings since I was with my vegetarian cousin. He was ordering fried pickles and potato wedges with some kind of dry Buffalo rub on the potatoes (who else knew you could do that?). Everything was excellent. The seating is still closed and seating is closed in the mall, so we ate in the car... have to do what you have to do. We were able to sit in the restaurant while we waited for the food. You can also call ahead

Waiting list to long

First and last time here lemme tell you! I placed my order and the cashier said 20 minutes it's been an hour. 10+ customers have gotten their order and still no sign of the food I ordered. I haven't been inside a BWW in 10 years and this explains why 100 percent. People at Red Robin's next door are getting their orders faster while I wait outside still.

I personally called twice today to try and place a party sized order of 100 wings for tomorrow pick up at 11:30am. With the order being a large one, and the fact they open at 11am, I thought placing an order the day before would be acceptable. My first call was to place an order today over the phone, but I was told by a young woman who picked up the phone,that my order should be placed the day I needed it. As long as it wasn't too close to closing time. I informed her that it was for a party sized order for pick up at 11am. She said, that's fine, call back tomorrow. So we disconnected. It just didn't make sense to me. So I called back again #2, only for the same young woman to pick up, and then at this point I just told her I would rather place the order today, and pick up tomorrow. She put me on hold, I heard her talking to a male manager or co-worker, and he told her to tell me to place the order through the app. I expressed to her that I didn't see an option for 100 wings, but she says there was, and we disconnected. At this point, I was a bit frustrated, this location is close to my home and I was having a small gathering for a birthday. So my sister took it upon herself to try calling for me. After “pulling teeth” over the phone, she was able to place an order. Soon after, I decided that this process of trying to place an order was ridiculous! How is it that this place has such terrible customer service? Busy or not. I decided that if this location didn't care to help me, why give them any business? I called back a 3rd time to cancel, I didn't want to speak to anyone or make a fuss, just cancel. The same woman picked up the phone, and instantly transferred me to her Manager Nathan. I explained the situation to him and he said, awe, okay. Your order has been cancelled. Wow... So careless and I can see why this place is ran the way it is. The leadership seems to act just as careless. So now pretty much everyone in our party, it's aware that the Chicago Ridge location is unprofessional to say the least. So my sister decided to help me out and call the Orland Park location, and the order was placed the first time and ten dollars cheaper! The other location told us they charged us extra for sauces, that were supposed to be included in the price of 100 wings. On top of that, great customer service attitude from the employee “Leslie” at the Orland Park BWW. I would avoid the Chicago Ridge BWW, I can only imagine the dine in experience.