Map
Detailed Information
- Place Types Plumber
- Address 12941 US-231, Troy, AL 36081, USA
- Coordinate 31.7645112,-85.902799
- Website Unknown
- Rating 4.2
- Compound Code Q37W+RV Troy, Alabama, United S
Reviews
From my experience with this business owner, it appeared the goal in mind was the collection of the service call fee. Due diligence was NOT given to my cooling issue. I was told in less than 5 minutes after his arrival that my compressor was not coming on. No other checks were made on my unit, but I WAS told that it’ll be $70 for the service fee. The capacitor on my home unit was bad, but was NEVER checked. I even called back within 30 mins of his departure to ask about the capacitor not having been checked. The person answering the phone informed me that he would give me a call upon his arrival...I have received no call at the time of this post. After another proprietor came to check the unit later the same day, they IMMEDIATELY checked for a bad capacitor, identified it as the problem, replaced it for $35 plus THEIR service fee, and told me it is good for a year. I am 100% sure that I will NEVER call Mr. Wilson again and will do all I can to make sure others don’t trust him with their business. Sadly, I’ve heard of him doing the same thing to other customers. Now I KNOW their stories are valid. Avoid frustration for yourself, and keep moving down the list...& I approve this message.
I've been a customer with Wilson Heating and Cooling for at least 25 years. They have never let me down, always there on time and got the job done right.
Keith has always done what he said he would do when he takes a job. He has fixed my unit before and put in a new unit at two of my family’s homes. He is professional and courteous and will get your unit fixed.
Keith will treat you right!
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