Map
Detailed Information
- Place Types Meal takeaway
- Address 22833 Bothell Everett Hwy Suite 145, Bothell, WA 98021, USA
- Coordinate 47.7898941,-122.2149755
- Website https://locations.papamurphys.com/wa/bothell/22833-bothell-ever
- Rating 4.1
- Compound Code QQQP+X2 Bothell, WA, USA
Photos
Reviews
If I could give 0 stars I would because this was hands down the WORST customer service I’ve had. I ordered a pizza online and accidentally forgot to check off that I wanted mozzarella cheese. Instead of the manager, Jewel, on duty, fixing my pizza, he refused and told me I did it on purpose. I truly don’t know what kind of customer service this is where a customer who has ALREADY PAID not be accommodated. The pizza is not cooked so there should have been no reason that my order could not have been fixed. Further, I didn’t take the pizza and have not received confirmation of a refund.
Was camping out in an RV park just down the road and decided a pizza was the way to go. With the pandemic happening figured a take and bake was the best option so I called up this Papa Murphy’s and ordered a Papa’s Favorite. The customer service was excellent both on the phone and in person. I was told fifteen minutes and when I showed ten minutes later my pizza was ready. The employees were wearing face masks and following social distancing guidelines which was refreshing. Minutes later I was home and the pizza was in the oven and it was delicious! Thank you for great service and a delicious pizza to go!!!
Good pizzas! My favorites are the new York pizzas. The cookie dough is good as well.
No employee acknowledged that I came through the door and was waiting for service. I placed an on-line order. I was then told that on-line orders do not go through correctly. I ordered two pizzas. One was the incorrect size with the wrong ingredients on it. The other was the right size with the wrong ingredients on it. The crust on was was thin and not correctly made. Thin crust was ordered on both pizzas the other pizza did not have thin crust. I would say that the young employees were not paying attention to how they were making pizzas; plus then possibly had their computer issues that need to be corrected.
Their pizza was underbaked... haha... JK. It was good. I like the cowboy.
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