Universal Nails Auburn

Amazing staff and environment! It was my first time visiting, my friend and I got a manicure and pedicure. Although it was pretty busy, they were efficient at making sure everyone was taken care of in a timely manner. Each employee is super sweet and does great work. My legs and feet feel so good and my friend’s nails look so good! We have definitely found our new nail place! Thank you all! Highly recommend this place!

Walk ins available but I’ve seen them turn people away due to capacity restrictions. You walk in with your mask. You sign in on the computer. You pick your colors that is behind the check-in counter. They offerer bottle water, usually. They are pleasant and accommodating. The only gripe I had was the technician would stop and answer the phone while there are other individuals available. If you want attentiveness I would ask for someone not manning the phones.

Wonderful experience. Hannah was delightful and great. Everyone was polite and gave great customer service plus my nails look amazing. ♥ufe0f

Worst acrylic fill of my life. After only 3 days, 4 different nails had broken. Giving 2 stars as I got an awesome pedicure there and I think some of the girls might be really good, but the guy that did my nails was awful. They were extremely thin and after getting one fixed, I final had to eventually go elsewhere to get them completely re-done. Very frustrating how bad the quality was.

Don’t rate them OR put your information in...UNTIL they prove what they can do!!! There’s ONE lady who watches each person and she knows EVERY PERSON! I watched a lady sit there for two hours not to mention this lady was like 60 years old just trying to get her own manicure done and was very irritated because this lady won’t get up and down say hello to everybody to make sure she knows every single face that comes in that she also kept telling me I had to sign in..MUST SIGN IN, IT GIVE GOOD BENEFITS...just to have my shot break real fast!