Price Right Plumbing & Drain Clean

My experience with Price Right and Mikey was absolutely wonderful!! Mikey was professional, friendly, extremely patient and he answered all of my questions. He took the time needed to get the drain unclogged and showed genuine concern about my issue and made sure it was working properly before he left. He even cleaned around the pipe/drain area once he was finished. Thank you Price Right!! You have a customer for life with me!! I really appreciate you help and professionalism.

Giving this company one star is a gift because I couldn't post without clicking on at least one. I had two dealings with them and I am NOT happy with them. First encounter was they came out to replace the shower handle at one of my rentals and told the warranty company that the handle could only have been broken by force. Not sure how they came to that conclusion because the tenant called when it happened to let me know and considering she is a long time tenant who has done great as a tenant guess who I believe? I had to fix it myself. The second encounter they came out to unclog a drain in the kitchen and laundry room at another rental unit. They claimed they could not snake it from inside the kitchen and would have to charge me and additional $89 to take the pipes apart to do it. They said they could do it from the roof but the ladder was not long enough and they didn't feel safe doing it from the roof because of the slope and the electric wires. Claimed that there was sewage under the house in the crawl space (completely false because I had another company do some work under there and there was no issue with sewage). Needless to say on both occasions they took the $85. It must be great to come out, take $85 and then not fix the problem. If I ever see their name come up with anything regarding working on my properties I would rather pay to have someone else do the work.

I just moved into my new home two weeks ago and had to call my HSA home warranty company due to a major stoppage in my plumbing line. The company assigned my job to Price Right Plumbing and I was mortified after reading the reviews. However, to my surprise I am a very happy customer! The work wasn’t covered by the home warranty but, I knew it wouldn’t be when I didn’t have an outside drain line to be cleaned out. As home warranties don’t usually cover anything but the fundamentals. Mikey arrived when he said he would, was very kind and personable. He went above and beyond to get my issue solved and I will be using them again soon for some additional work I would like done.

This company seems to get a lot of backlash from customers but from my experience today they are very straight forward. Larry and Brian were very personable. I would definitely recommend this company to anyone. Even the people on the phone(don’t remember her name) she was very nice. My heater was scheduled for Wednesday and they were able to do it on monday(same day that I requested the service)

Balance score (Good, Bad, Ugly) due to limitations of service (even outside of warranty). GOOD: Received fast prompt response from company through Home Warranty services. Although isit was short, JaJuan was very professional, courteous, and showed compassion to our situation. BAD: Due to limitations outside his control (supervisor and warranty), he was not able to to perform any service (start or complete). Company received full deposit for no work or diagnosis of issue. After clearing the clog myself, the company does not have scope capability to check condition of main pipe. UGLY: Receptionist was quick, dismissive, and zero lack of concern or understanding to our needs.