Advance Auto Parts

There was smoke coming from under the hood of my van and I pulled in there to see if I could figure out what was wrong. The man working there was very nice polite and helpful.

The employees were very polite and helpful and saem to know what they were talkin about. I was happy with my experience there.

Three years ago I bought a lawn tractor battery from Advanced Auto that lasted for one week between starting when I returned the battery the Store staff said I had to run the mower for two hours minimum. I took the battery to Batteries Plus for the core deposit and have had great success for three years running with that battery and have not had to run the mower for two hours minimum.nnThis week a car battery that was purchased from Advanced Auto that was still under warranty stranded my wife and I after driving 40 minutes to a supermarket and again 40 minutes home only to have a dead battery the following morning. We returned the battery to Advanced Auto today because it is still under warranty but once again the store clerk tested everything and said the battery was okay but we should run the car for two hours? Since I have had this experience before, once again I went to Batteries Plus with the battery that Advanced Auto refused to replace even though it was under warranty. The staff at Batteries Plus were honest enough to check the Advanced Auto battery advising my wife and I that the cranking out put was below 200 amps on a scale of 850 amps. Some how the staff at Advanced Auto wasn't able to pick up that problem with there equipment? But did suggest we run the vehicle for two hours?nnI am in the service industry and if I ever treated a customer this poorly I would hope they would write a similar review. Obviously Advanced Auto has lost this customer and anyone I know not to purchase any products from an Advanced Auto store. They can't even cover product that is still under warranty. Isn't that just simply unlawful? Fortunately I can afford $160.00 dollars for a new battery, but I know a good deal of people that $160.00 would pose a real hardship. So if you need a battery for any mechanical items I would suggest you stay away from Advanced Auto parts.

They had the 3/16 fuel line I needed for my boat. The guy working the counter was cool and had a sense of humor. Something we all need these days. Will definitely be back

Don't have most of the parts I need without ordering it for the next day