Chester Animal Clinic

The best Vet I've ever been to. I've had to go to 5+ Vets in the last 3 years due to a lot of moves (military) and poor experiences. We FINALLY found the perfect clinic for our dogs. The staff is amazing and organized, and the doctors and nurses are so caring and great with our dogs. I recommend this clinic to everyone!

They treat my dogs like their own! I feel super comfortable with turning them over in the parking lot knowing they are well taken care of! They are so friendly and informative! Highly recommend! Thank you all fir the quality service and compassion! You all rock!❤ufe0fud83dudcaf

The staff is always so polite and friendly. I’ve never had a bad experience. One time I paid for a service I did not receive but I received it on the next visit and there were some complications with the payment but the staff worked with me and figured the situation out. Over all, the best experience I’ve had with an animal clinic!

Today was my first visit here ever. Took my 3 year old fur child Shadow here for his vaccines and wellness. It’s curbside appointments right now due to COVID however I had a great first impression. Staff was very friendly and informative. The doctor called me while I was in the parking lot and updated me with all Shadows information since I wasn’t allowed in the office with him. The pricing was reasonable and I wasn’t forced into anything unnecessary. They treated my baby so good and I’ll definitely be using them for my vet needs. I highly recommend.

Bringing our feline family member here for the past 13 years, I have to say this place of “care” has gone downhill. To make a long story short, our elderly furry family member went into a not-so-great state of health in a short amount of time. When a phone call was made to the veterinary clinic on Saturday Feb. 27th, 2021, they gave us the next available option of Thursday March 4th, 2021 to bring him in, knowing his state of health. While our cat was in the clinic on Thursday, a few phone conversations took place that day, since no one is allowed into the building due to the pandemic, our cats blood work showed him to be in a worse state than expected, and we have two family members on the account (myself that pays the bills/was at work and my young brother that schedules the appointments for him to do the drop off/pickup). When I went to the clinic at my lunch hour requesting the itemized summary of what had been done today so far for the ~$600 total and we still had to decide what step to take next, I was refused a copy, saying it would “check the patient out of the system”. When I called to talk to a manager wondering why I could not receive the list of things done so far for the day, the manager (I cannot remember her name and refuse to call the clinic back to ask who I spoke to), started in a very short temper and loud voice, saying I had wasted enough of her doctor’s time today (Dr. Regetz) talking to her on the phone that it should not be necessary, having two people on our feline’s account was an inconvenience to the clinic, and causing our cat to be in prolonged agony. As I began to cry in frustration and the manager was continuing to yell over me things I honestly do not remember Dr. Regetz took over the phone and calmly discussed two treatment options for our furry family member, the best unfortunately being euthanasia. The way this clinic treated me on Thursday toward family’s dying cat that we have had for 13 years and have been taking to this clinic for 13 years was appalling. Dr. Regetz is the only decent person working at that clinic and if she knows what is good for her, she needs to move to another clinic to practice care before her name is ruined by how things are run at this veterinary clinic. After we had to put our sweet baby down, no one at the clinic reached out to me via call, email, etc. to show even the slighted form of sympathy for the loss of our furry family member. That should show you right there how much they really care for your pet in the end.