High Tone Auto Body, Inc.

High Tone redefines customer service!nnWords cannot describe how blessed we were to find High Tone. We were driving from Wisconsin to Beaver Creek for a ski vacation and hit a deer at 2am outside of Fort Collins. The front end of our Honda minivan was destroyed but still driveable so we hobbled our way to our Beaver Creek hotel concerned we wouldn't be able to get home. The next morning our USAA insurance agent directed us to High Tone. I was able to get High Tone on the phone and explained our situation to them. They said they could get us in immediately and even offered to drive out and give us an estimate. I drove it in to their location which was over an hour away. I was in/out within 30 minutes with a quote.nnI was worried that the van wouldn't be done in time for us to return home. I was also worried that I was going to have to pay an Uber to drive me an hour back to the hotel and then again to pickup the van when it was done. High Tone assured me the work would be done which was a relief. That was awesome but not as awesome as when they suggested that I drive my van back to the hotel so I could salvage the rest of the ski day and they would pick it up that evening after work and then drop it off when they were done free of charge. ITS AN HOUR LONG DRIVE. Sure enough, the owner herself, Melissa, showed up that evening with another person to pickup our van. I received texts each day on the progress. The van was ready the day before we were going to leave and they drove it back to us. It was in perfect condition and they even vacuumed it out.nnThe High Tone team was exceptional. They were professional and friendly and set a standard of customer service that is hard to match. They could have easily charged me for all of the extra effort and I would have gladly paid it but they never asked for a dime more then the insurance deductible. They saved our whole family trip and did it while performing high quality work with exceptional service.nnThank you High Tone!

Melissa is a God sent!!nI just got out of the military and was driving cross country from Utah to New Jersey when I totaled my car. High Tone body shop made it a completely seamless and easy process. They were super nice and helpful! I was carrying all my belongings in my car and was going to take the bus back to my hotel, Melissa not only gave me a ride home but also a suitcase so that I wouldn’t have to carry so many separate bags on my now train ride back to NJ (her amazing daughters even made me a snack bag❤ufe0f) I am so gratefully that I came here, they were truly a blessing!

Third time there. Excellent and fast service each time. The owners Jake and Melissa are the best.

They were awesome! Did everything just the way I wanted, and dealt with the insurance company.

Great guys through all owners. They are affordable and never do anything extra without contacting you first. Honest and knowledgeable. I highly recommend you visit this shop the next time you need something done to your car.